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Nhận xét về Silk Path Grand Sapa Resort & Spa

5 out of 5
Silk Path Grand Sapa Resort & Spa
Đồi Quan 6, Tổ 10, Sapa, Lào Cai

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 88/108 nhận xét" "
Đánh giá 8 - Tốt. 12/108 nhận xét" "
Đánh giá 6 - Được. 4/108 nhận xét" "
Đánh giá 4 - Kém. 0/108 nhận xét" "
Đánh giá 2 - Tồi. 4/108 nhận xét" "

9,8/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

choi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
The Silk Path Hotel Team trả lời vào 06/05/2024
Dear Choi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Sapa Resort & Spa

10/10 - Xuất sắc

Maribel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful facility. Wonderful stay
Lưu trú 2 đêm vào Tháng 2, 2024
The Silk Path Hotel Team trả lời vào 04/05/2024
Dear Maribel,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 - Xuất sắc

Chibuzor macanthony

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The cleanliness is top notch and location was so good up in the hills. I like there Italian restaurant too.. very nice place to chill
Lưu trú 1 đêm vào Tháng 4, 2024
The Silk Path Hotel Team trả lời vào 23/04/2024
Dear Chibuzor,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,The Silk Path Hotel Team

6/10 - Được

An, Granville

Đi theo nhóm
Thích: Nhân viên & dịch vụ
The rooms are relatively spacious, but has no insect or mosquito screen, so need to keep your windows closed. No lifts in the hotel so be weary if you have big suitcases to carry up the stairs
Lưu trú 3 đêm vào Tháng 4, 2024
The Silk Path Hotel Team trả lời vào 04/05/2024
Dear An,Thank you for your feedback. We're glad to hear you found the rooms spacious. We apologize for any inconvenience regarding the lack of insect or mosquito screens on the windows. We'll take this into consideration for future improvements. Additionally, we appreciate your note about the absence of lifts; we understand this can be challenging for guests with heavy luggage and will strive to assist wherever possible. However, there is a misunderstood, we have the elevator in the hotel. We hope you enjoyed your stay otherwise and look forward to welcoming you again in the future.Best Regards!

10/10 - Xuất sắc

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice play to stay. Just outside of the town center but close enough by complimentary shuttle to offer the best of both worlds.
Lưu trú 4 đêm vào Tháng 4, 2024
The Silk Path Hotel Team trả lời vào 19/04/2024
Dear Robert,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!The Silk Path Hotel Team,

8/10 - Tốt

Mark

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
High quality, excellent service, nice breakfast. My room was a bit warm -- other than that the facilities were also excellent.
Lưu trú 1 đêm vào Tháng 4, 2024
Nguyen Thu Yen trả lời vào 10/04/2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our high-quality service and appreciated our nice breakfast offerings. We're sorry to hear about the temperature in your room, and we'll definitely look into addressing that to ensure a comfortable stay for all our guests. We're delighted that you found our facilities excellent overall, and we hope to welcome you back again soon for another enjoyable experience. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.

8/10 - Tốt

Chloe

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really nice property with fantastic views. Excellent breakfast with a wide variety of options. This is a quiet hotel away from the hustle and bustle of the main town. Would stay here again.
Lưu trú 2 đêm vào Tháng 4, 2024
Nguyen Thu Yen trả lời vào 08/04/2024
Dear Ms ChloeIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

8/10 - Tốt

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is definitely a luxury hotel, we were very comfortable and could definitely relax. It does raise concerns staying in a place this fancy when local community/villages don't benefit that much from tourism (they try sell little gimicy things that for the most part you don't want). Would be great to see a bit more benefit to the villages and community.
Nguyen Thu Yen trả lời vào 05/03/2024
Dear our valued guest.It is our pleasure to receive such a great review from you, and to read that our staff as well as the customer services provided, facilities, breakfast selection and location met your expectations. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Xuất sắc

David

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful resort and quite
Lưu trú 3 đêm vào Tháng 2, 2024
Nguyen Thu Yen trả lời vào 01/03/2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

Patrick

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service
Lưu trú 3 đêm vào Tháng 2, 2024
Nguyen Thu Yen trả lời vào 01/03/2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

chiew fong

Lưu trú 3 đêm vào Tháng 1, 2024
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

sinthavath

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 1, 2024
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

Lyouthsim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is beautiful and clean. The staff were very friendly, accommodating and we're very helpful in helping book tours and transportation. They also provide free transportation to the town center. Highly recommended!
Lưu trú 2 đêm vào Tháng 12, 2023
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

hyunju

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

Nethaniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

HUONG

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

8/10 - Tốt

Lee

Lưu trú 1 đêm vào Tháng 12, 2023
Nguyen Thu Yen trả lời vào 15/02/2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Xuất sắc

OFFER

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Super nice and well-designed excellent room highly recommend it
Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 03/11/2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Weiting

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great staff!
Nora from the reception is so nice and helpful!
Lưu trú 1 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 02/11/2023
Dear Mr Weiting,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely

10/10 - Xuất sắc

HWI JIN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
숙박
SAPA에서 여행을 더욱 풍성하게 채워준 호텔의 시설들과 친절한 직원들의 응대는 제게 깊은 감명을 주었습니다. Sapa에서 호텔을 찾고 계시다면 후회없는 선택이 될것입니다. 또한 실내 수영장도 무료로 잘 관리되고 있었으며, 접근성도 시내에서 택시를 타면 매우 저렴하고, 중심가인 성당앞에서 매시 15분경에 호텔로 가는 전동셔틀버스가 있으니 참고바랍니다.
Lưu trú 3 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 30/10/2023
Dear Mr., / Ms., HWI JINIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Atif

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Staying in the hotel is a joy . Room is super clean and the place is breathtaking.
Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 27/10/2023
Dear our valued guestWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

KYURYANG

Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 19/10/2023
Dear Mr.,/ Mrs Kyuryang,We would like to express our sincere thanks to you for sharing your kind feedback regarding your recent stay at Silk Path Grand Sapa Hotel & Spa We are glad to read that you had a memorable stay and you enjoyed our facilities and food. At Silk Path, what we aim for is the satisfaction of our customers, and it is a delight that you were happy with the services provided by our caring staff. Your warm words will be shared with the team, as it is a great source of motivation. The Silk Path team sincerely looks forward to your return in the future.Best regards,

10/10 - Xuất sắc

DAE SHIK

Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Thu Yen trả lời vào 16/10/2023
Dear DAE SHIK,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

Amir

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We very liked the breakfast and the room design, view and facility.
Lưu trú 2 đêm vào Tháng 9, 2023
Nguyen Thu Yen trả lời vào 28/09/2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

8/10 - Tốt

Ricardo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful building, helpful and gentle staff. Gorgeus room,
Lưu trú 1 đêm vào Tháng 7, 2023
Nguyen Thu Yen trả lời vào 06/07/2023
Dear RicardoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Khanh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful surrounding. Very clean facility. Excellent Customer Service. The breakfast buffet is delicious and well served.
Lưu trú 2 đêm vào Tháng 6, 2023
Nguyen Thu Yen trả lời vào 16/06/2023
Dear Mr., Khanh,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Weiheng

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, first class services and food, very comfortable rooms and well-maintained facilities and atmosphere. Top notch
Lưu trú 3 đêm vào Tháng 5, 2023
Nguyen Thu Yen (Ms) trả lời vào 07/06/2023
Dear M. WeihengThank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) E-commerce Manager

10/10 - Xuất sắc

Andy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel grounds are gorgeous and clean, maintained regularly. The rooms are large and clean. Staff is very attentive and friendly. One of the hotel staff reached out to me via Whatsapp and was so responsive with providing us transportation from the airport to the hotel and would arrange tours for us while we were there. Would definitely recommend a stay here and the views are gorgeous.
Nguyen Thu Yen (Ms) trả lời vào 23/05/2023
Dear Mr AndyIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Sonata

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2023
Nguyen Thu Yen (Ms) trả lời vào 23/05/2023
Dear Mr Sonata,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

6/10 - Được

Jose, Houston

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place is certainly extraordinary, but dead as a doornail. Most people stayed in town, probably because you don’t have to be shuttled to town. My suggestion is to stay in a homestay or hostel which is more lively than this place.
Lưu trú 3 đêm vào Tháng 2, 2023
Nguyen Thu Yen (Ms) trả lời vào 23/05/2023
Dear Mr./ Mrs JoseIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Shingo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2023
Nguyen Thu Yen (Ms) trả lời vào 23/05/2023
Dear Mr.,/ Mrs ShingoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Donald

Lưu trú 2 đêm vào Tháng 3, 2023
Nguyen Thu Yen (Ms) trả lời vào 01/04/2023
Dear our valued guest!Thank you so much for your feedback at Silk Path Grand Resort & Spa Sapa!We are looking forward to welcoming you soon in the near future!Best regards,

10/10 - Xuất sắc

Kim

Lưu trú 2 đêm vào Tháng 3, 2023
Nguyen Thu Yen (Ms.) trả lời vào 21/03/2023
Dear Our Valued Guest, It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team. We all hope we will have another opportunity to welcome you back soon. Sincerely,

8/10 - Tốt

hyeong mook

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 2, 2023
Nguyen Thu Yen (Ms) trả lời vào 02/03/2023
Dear our valued guest,We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Silk Path Grand Resort & Spa Sapa.It is a delight to know that our staff and the attentiveness in the details of our services met your expectations and made your stay memorable. The Silk Path team all looks forward to your return when we will strive to make your stay more enjoyable. Sincerely,

10/10 - Xuất sắc

Alan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is nice and clean. The staff is exceptional. I don't write reviews very often, but I write this time for the staff's hospitality. The manager (Steven) set a good example for his staff. He is energetic, friendly and is very helpful to his customers. Breakfast offers many choices for both Westerners and Asians. The areas around the resort do not offer much, but a five-minute rider to the main drag in town is a good alternative.
Nguyen Thu Yen (Ms) trả lời vào 31/01/2023
Dear Mr AlanIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa SapaWe are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

6/10 - Được

Ashish Brij Mohanlal

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best of the best hotel in Sapa
Professional and excellent services provided by Steve and Daniel. New and premium 5 stars hotel in Sapa
Lưu trú 1 đêm vào Tháng 12, 2022
Nguyen Thu Yen (Ms) trả lời vào 27/12/2022
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Shaul

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The best stay in Vietnam!!! Amazing hotel, service and desighn. The spa is unforgettable!!! Lovely stay high recommend.
Lưu trú 3 đêm vào Tháng 12, 2022
Nguyen Thu Yen (Ms) trả lời vào 27/12/2022
Dear Mr./ Mrs ShaulIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Mary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the staffs, quit friendly and accommodating. Thanks for late check out. Beautiful property and garden. Planning to go again. Really luxurious hotel.
Lưu trú 1 đêm vào Tháng 12, 2022
Nguyen Thu Yen (Ms) trả lời vào 23/12/2022
Dear Mary,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

Kavisha

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was clean and the staff was welcoming and took care of the guests well.
Nguyen Thu Yen (Ms) trả lời vào 23/12/2022
Dear KavishaWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Xuất sắc

shlomo

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel to stay at sa pa
Lưu trú 2 đêm vào Tháng 10, 2022
Nguyen Thu Yen (Ms) trả lời vào 31/10/2022
Dear our valued guests, We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa. The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to welcome you & family at our property and make your stay more enjoyable. Sincerely, Nguyen Thu Yen (Ms.) E-commerce Manager E : ecom.sp@silkpathhotel.com

8/10 - Tốt

Ronald

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2022
Nguyen Thu Yen (Ms) trả lời vào 23/09/2022
Dear Mr., RonaldMany thanks for your kind feedback regarding your recent stay with us at Silk Path Grand Resort & Spa SapaWe are delighted to know that you had a pleasant stay with us. Our staff will be so happy and encouraged by your remarks.It would be our pleasure to host you at our hotel in the near future.Sincerely,

8/10 - Tốt

GI BAEK

Lưu trú 2 đêm vào Tháng 8, 2022
Nguyen Thu Yen (Ms.) trả lời vào 05/09/2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Xuất sắc

Taoufik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2022
Nguyen Thu Yen (Ms.) trả lời vào 22/08/2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Xuất sắc

Ryan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel with AMAZING staff
Had a great stay here in Sapa. I cant comment on some of the other hotels in the area but everything here was great. The hotel common areas were well kept. The breakfast buffet was very nice. The one thing I missed was the lack of a bar area for happy hour to enjoy the sunset. But other than that was completely happy. The best part of the stay was the service. EVERYONE was very friendly and helpful. I injured my leg on a hike and the staff checked local hospitals to see if they had braces available and even drove me to a few pharmacies. The manager Steve was really nice and went above and beyond to make our stay as comfortable as possible. When I go back I'll definitely stay here.
Lưu trú 3 đêm vào Tháng 7, 2022
Nguyen Thu Yen (Ms.) trả lời vào 15/07/2022
Dear Mrs., Mr Ryan It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa. We are glad to know that you two enjoyed the appointed room, customer services . Our colleagues and staff will be so happy and encouraged by your warm words. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen (Ms.) E-commerce Sales

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
清潔で高級感のある部屋で快適でした。 スタッフの対応も親切かつ丁寧でした。
Lưu trú 1 đêm vào Tháng 12, 2020
Nguyen Thu Yen - E-commerce Sales trả lời vào 04/01/2021
Dear our Valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa. We are glad to know that you two enjoyed the appointed room, customer services. Our colleagues and staff will be so happy and encouraged by your warm words. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2020
Nguyen Thu Yen (Ms.) trả lời vào 10/02/2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 1, 2020
Nguyen Thu Yen Assistant Manager E-commerce trả lời vào 30/01/2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Xuất sắc

Larry, DC

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is beautifully setup with the most wonderful staff! Everyone is extremely welcoming, friendly, and accommodating. The rooms are cozy, comfortable, and the Mountain View’s are spectacular. We loved the balcony in our room! The property is clean and well maintained with beautiful gardens/landscaping and it’s set in a quiet area close to the town center.
Lưu trú 5 đêm vào Tháng 1, 2020
E-commerce Sales trả lời vào 23/01/2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Xuất sắc

HAKSOO

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
최고의 호텔 in SA PA
고급스럽고 깔끔하다 다만 Grab 을 이용할 때 검색이 되지 않아 힘들었다
Lưu trú 1 đêm vào Tháng 12, 2019
Nguyen Thu Yen - E-commerce Sales trả lời vào 26/01/2020
Dear M. Haksoo, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) Assistant E-commerce Manager Silk Path Grand Resort & Spa Sapa