Khách sạn Saddle River

"basic and appetizing"

"Windows wasn’t soundproof and it was verybut from the team was very helpful. hard to sleep through night also AC was so loud wasn’t very helpful. but from desk team was very helpful."

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Andrew at the front desk was amazing, polite and very professional. Highly recommend "

"Great"

"This hotel, located in Koreatown is a perfect option in terms of convenience. It is close to the subway station and several eateries, not to mention that it's a stone's throw away from the iconic Macy's Herald Square. The staff was pleasant and extremely helpful. The housekeeping service was prompt, thorough and efficient. We booked a standard king room and was upgraded to an empire view room. Of course the view did not disappoint. The room was a little tight but we did not spend any great...

"Clean room, polite staff, good breakfast, good location. "

"Wonderful stay "

"The property was under renovation, I got stuck on an elevator and my room never went lower than 73 degrees in temperature! Avoid this place like the plague! The staff were very friendly though!"

"The coffee bar was not open that we could find. The beautiful woman that check us in was super helpful and sweet! Rooms are very small - and the view was not great …… sort of in fine print."

"room is spacious and excellent service!"

"The staff was helpful and friendly, but the hotel was very rundown. The carpets were aged, worn, and stained. The wallpaper was torn and faucets were pullling away from the bathroom wall."

"Me hospedé 2 días en el Empire Hotel y la experiencia fue muy decepcionante. La ubicación es excelente y sinceramente es lo único positivo que puedo destacar. Pagué una habitación estándar a un precio que fácilmente corresponde a una habitación de lujo en otros hoteles de Nueva York, confiando en que, por la reputación y apariencia del hotel, valdría la pena. Sin embargo, desde la llegada todo fue una decepción. La habitación era extremadamente pequeña y no corresponde en absoluto a las fotos...

"BEWARE!!! After our 4-night stay, we were charged a $500 smoking fee. We are non-smokers and 100% did not smoke in the room. I spent 10 days and made 7 calls attempting to resolve this issue with hotel management, but they refused to remove the charge. Their position was essentially that they did not believe us, despite us repeatedly explaining that we do not smoke. What is most concerning is not just the excessive amount of the fee, but being charged for something we did not do and then being...

"Charming hotel. Close to The Natural History Museum and Central Park. Very friendly staff. Spacious room."

"El personal muy amable."

"No question, fabulous hotel!"

"great location in Upper West Side, nearby Central Park and the subway station, which is very convenient. Everything was very clean, and the room was more spacious than expected, being in NYC. The $10 breakfast vouchers was enough for us to have a quick breakfast. The sink was clogged when we got there, but they sent someone up to fix it right away."