Khách sạn Saddle Rock Estates

"Sofá bed was very uncomfortable."

"Muy buena experiencia en general"

"Rooms were spotless, a/c worked well, staff was friendly and great location. My only issue which is a small one is if they could include fruit and yogurt with the continental breakfast. Other than that absolutely no complaints."

"Faultless. The hotel, location and staff are all as close to prefect as possible. Thoroughly enjoyed my stay and will definitely be back."

"The AC in my room was not working properly. Went down to the desk multiple times to ask if 68 was the lowest the air would go. They sent up a technician who said it would kick on in ten minutes and cool down. After waiting almost twenty minutes, the room did not cool down more. Went back down to the desk and they said they would once again send someone up. No one came up and it was already after 1 am. Was offered Hilton honors points if I was a member but I’m not. Did not offer to adjust the...

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"We came for Knicks game five watch party, minutes from Garden, Times Square, NBA and MLB store, Rockafella center and St. Patrick’s cathedral. Front desk Staff was excellent and helpful."

"Location was great and the room was decently clean and usable. Staff was neither friendly nor unfriendly. But room was quiet and cleaning crew was nice so that was good enough for us."

"Staff was great so was breakfast"

"Beautiful hotel, great location and absolutely the best customer service- everyone has a smile on their face and ready to help in any way. A stand out in their customer service! Highly recommend."

"Great location, nice and helpful staff. Second floor was very, very warm. Used the restrooms on that floor a few times. We would stay at The Jewel again!"

"Everything was nice need some turkey sausages on that breakfast menu"

"Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby."

"The location was perfect as it was close to the Barrymore Theatre and a short Uber ride to the cruise port. I did not like that they applied a $30 "required" amenity fee that was not disclosed during booking. With the fee, they provided a $20 gift card to be spent at their café or restaurant. I felt like this was a bait and switch. The room was not as pictured. Pictured was a standard double queen room with beds side-by-side. In the actual room, the head of one bed butt up to the foot of the...

"The stay was great the price of parking was outrageous"

"Basic hotel, convenient, but nothing in the room, no coffee, no goodies, just towels."

"Very conveniently located and close to everything. Solo traveling, woman and I felt completely safe. Staff was very helpful with helping when my digital keycard wasn’t working and in extending my stay 2x. New fav budget hotel!"

"The hotel was in an excellent location with subways near by taking you all around Manhattan. Brooklyn bridge was a 10 minute walk and the 9/11 memorial , Wall Street was a 5 minute walk.This was my second visit to New York and found this hotel and location far better than staying in Times Square."

"A+"