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"Our room wasn’t ready at check in time. We had to wait an additional hour in order to check in. The restaraunt located at the hotel was not good. The best thing about this location is it is close to alot of options for food as well as easy access to the tube."

"Fabulous location - clean and comfortable… nice staff - thank you!!"

"The ambience of the hotel was wonderful, the staff were very friendly and helpful, and the room was modern, spacious and clean. I really enjoyed my stay. I did not try the spa or gym, so cannot comment on them, but I'm sure they were equally great."

"Check in smooth and friendly staff. Room was dusty in places. The windows let in a draft and more noise. Perhaps if you get better windows it would be less noisy Sofa bed really uncomfortable Good kitchen amenities For a child there is a lot of hazards like a glass table?!?!? Like why? The hotel has gone down hill. We stayed here as a couple in 2016 and it was amazing. We took our child this time and it's deteriorated quite a lot."

"Excellent location, excellent reception, excellent staff, excellent accomodation, room service, clean, safe, secure and affordable. "

"Hey "

"Room was compact but clean and well maintained. Staff friendly. Great breakfast and superb coffee."

"This was a great location hotel however I had some road noise and the air con was very loud. Also no kettle in room. This was listed however I didn’t notice it at booking. "

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"Really good location - room was clean"

"Everything was fantastic,no complaints "

"Petit déjeuner incroyable. Nous avons été très bien accueilli par le personnel. Hotel bien adapté à notre petit garçon de 2 ans qui a adoré regarder la décoration."

"We didn’t realize there wasn’t maid service until we came back to room and no clean towel and bed wasn’t made. Maybe it was in the materials but it wasn’t obvious to us. We liked the trim at up, roof deck was a nice feature as was coffee bar there."

"Really convenient for flights, being within the terminal and access to choice of restaurants etc. we booked a vip room which was a decent size,and had a fab view over the runway to watch the planes. No comfortable seating, though. Everything was clean, smart and efficient if somewhat soulless, as to be expected. Would recommend if overnight for flights is required. "

"new property with bright clean rooms. easy access to tube station."

"Lovely room, great location staff very hepful"