Khách sạn Shatterford , Bewdley

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"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

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"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Staff, room and breakfast was fabulous"

"Very old decro room , was ok ,but not to my taste. Staff very friendly and overall good. It is a pub but it was not noisy in the night. Short drive to the town. I would prefer to walk to Ludlow but we could not find anything closer."

"Lovely, clean property in a great little town. Staff are incredibly friendly and helpful and the breakfast is top notch."

"Mandy was exceptionally helpful."

"Excellent location, parking can be extended beyond stay, water and tea coffee in room. Self help water dispensers would be useful."

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"The building is in a poor state of repair, sad to see. Window frames are crumbling, fixtures are missing or loose, causing erosion of function."

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"Lovely hospitality, nice food, nice room and very friendly staff. It might be an idea to inform the chef that a poached egg is not served with a lot of water swilling round the toast, otherwise marvellous. Convenient location"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"hotel is ok. self check in doesn't work mostly which you would think they can fix this. rooms have no Aircon so if its warm i wouldn't stay there. they give fans in the room. its not a horrible hotel but its really on par with a holiday inn or similar. its not really a great hotel but ok if the prices are cheap then its not a bad place to stay. overall they try to minimize any help or extras to keep costs low which i guess is how it goes."