Khách sạn Shatterford , Bewdley

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"It is basic Can improve with bottle of water upon arrival. No way to contact front desk from room . Not essential but helps"

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Rude receptionist who barely acknowledged us on arrival, completely disinterested. The room was basic but clean and fine for our short stay of 1 night. The general noise levels are awful, no soundproofing in the walls and constant banging from an internal door along the corridor. There is no temperature control in the room and it was particularly hot weather which made our stay very uncomfortable and difficult to sleep. Would not recommend to anyone and we are very easy going people"

"The hotel was a bit dated. However it was clean and breakfast was adequate. The spa/ pool was average but clean. The staff were not particularly helpful. A request for a late checkout was immediately met with a response £10 extra charge. When I asked for another towel at the pool, to replace the wet towel, this was denied. Small personal extras could have made this stay feel luxurious but instead it felt like a budget stay."

"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"Didnt feel welcoming Lack of staff Rooms too hot Expensive drinks Lacked atmosphere Very boring Food was excellent served nice and hot tasty."

"The rooms m and hotel were lovely and clean and its very convenient for the centre. The staff were really helpful and friendly too."

"Lovely large room. Tea and coffee facilities in room. Generously refilled daily. Very friendly and helpful staff, made us feel welcome. Bar and air conditioned restaurant serving good homemade food. Good portion sizes too. Bus stop outside. Only 15 mins into Bridgenorth which is lovely too."

"Very modern and clean, close to the University campus, and across the road from Winterbourne House and Gardens. Breakfast was standard, and the on-site car park is a bit small (although there is overflow in the multi-story 100m away). The safe in my room didn't work, though. Overall, a pleasant trip."

"The staff were amazing could not be helpful enough. An excellent free parking easy walk not just to the international centre but also into town so once Parked your parked"

"I had a pleasant stay at this hotel. The room, bed, and bathroom were all clean and well maintained. The air conditioning worked perfectly, making the room comfortable throughout my stay. The breakfast offered a good selection and was enjoyable. The location is excellent, with the train station just a short walk away, making it very convenient for travelers. Overall, I had a positive experience and would consider staying here again."

"Lovely hotel nice rooms and really comfy beds. Breakfast was really tasty plenty of choice and really tasty. Evening meal was disappointing the lasagne overcooked and dry, the hunters chicken had been kept warm for so long the bbq sauce was congealed we waited an hour for our food to arrive. We wouldn’t hesitate to book again but would find somewhere else for our evening meal"

"Location was great and although the decoration and amenities were "tired"! The bedroom was excellent and well maintained and the breakfast was good. Great value."

"Ok if you are looking for cheap accommodation. But generally dated and no restaurant facilities."

"food was good. surprised that there was no housekeeping (though they did say we could ask for clean towels). staff friendly but not enough of them so could be quite long waits to be served."

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."