Khách sạn Shirley

"Horrendous smell. Foul drains and the kitchen may have been frying in my room the smell was that strong. The walls are paper thin, if someone runs a tap the noise is piercing. Hotel is not manned most of the time. You are given an emergency number on a key ring which is not legible. I had to sleep with my nose covered because the smell was that bad. Staff were unhelpful on checkout. Expedia couldn’t get in touch with the hotel so fobbed me off. Never again"

"I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints"

"Substantial breakfast menu and friendly helpful staff"

"Brilliant pub and hotel excellent friendly accommodating staff. Lovely location"

"We had a fantastic stay at The Family Tree. The staff were friendly and helpful, the room was lovely, clean and quiet. And the breakfast was amazing! Just a few minutes’ drive from the Tramway Museum, or a lovely 40-minute walk along the canal to the Hurt Arms in Ambergate. In the end, we were sorry that we were only staying the one night; wish we could have stayed longer. We will absolutely stay here again the next time we’re in Derbyshire!"

"The room, a junior suite, was most comfortable but sadly lacking in air-conditioning, although the current heat wave has been exceptional. Lovely views, peaceful, apart from the noise of the butterflies, all that one could wish for. For the price the owners may want to consider replacing the square of soap with refillable pump dispensers and providing a loo brush! We had an enjoyable dinner served by the very friendly staff and were delighted to have our breakfast served, not a buffet,...

"The room was lovely with a two seater sofa, spotlessly clean. Nice tea and coffee facilities. The breakfast was outstanding. Lots of choice really nice quality food and very nicely cooked. The evening meal that we had there was also very good. Nice play area for children. I would add the pub had air conditioning, fantastic in the hot weather enjoying a nice glass of wine. Lots of space in the pub, good layout with different rooms and in my opinion a big bonus plenty of parking. ...

"The hotel is fabulous, the staff are incredibly friendly and the rooms are clean and luxurious. The only thing that could be improved is to fit air conditioning in the rooms. At night the room became quite stuffy and it's not possible to open patio doors at night. Apart from that - amazing"

"A lovely hotel in beautiful surroundings, the staff were amazing so friendly welcoming & helpful. The hotel offers a few nice touches such as a packed lunch as well as welcoming drinks in your room. Our room was in a separate building, it was spacious & comfortably equipped if a little dated, our only issue was the intrusive noise from the room above, it was only a minor problem & we would happily stay here again"

"The staff were very helpful and nice, the bed and bedding were decent, as was the breakfast. Unfortunately it's on the main Derby road (A6) in Milford which is a couple of miles away from Belper centre. The room was incredibly hot due to the recent weather (naturally) but the window in room 3 has no means of keeping it open as the window stay bracket has broken. A fan was provided but made little difference. The toilet seat is also broken."

"Great pub restaurant environment with great outside seating area by the river, good food and helpful staff."

"We have stayed at this hotel quite a few times and always have a pleasant stay. Hotel is spacious, has lovely garden settings to walk out, rooms are spacious and clean with comfortable beds, Staff always pleasent and helpful and we have never had any issues. Pool area and steam and sauna rooms are great, although can sometimes get quite busy. Not yet used the spa facilities or the huge golf area as our stays are normally eat, quick pool usage, breakfast and go. Highly recommend"

"A large and impressive hotel with great facilities. Unfortunately, we found the bed in our deluxe room uncomfortable and creaky and the room lacked basics such as milk and cold water. The food and drinks were delicious however, and we enjoyed the pool."

"Very friendly and helpful staff Amazing breakfast fully recommend this place to stay - will tag in our favorites for this area"