Khách sạn gần Người khổng lồ đang ngủ tại Birmingham

"Friendly & helpful check-in experience. Room & facilities were very good but a few signs of wear & tear were beginning to show. In our room, (1101). Eg wear on the headboard a few marks on the carpet"

"The staff were fab, the room clean and located a short walk from the bullring without being noisy. Great location for me as I had a work conference."

"Great place right in City Centre. 5 minutes to train station. Great staff, great rooms."

"Positives: location/gym &24h/great size fridge Negatives: dirty walls/doors/ dusty floors The WiFi was terrible, didn’t work properly The air conditioning in one of the rooms was not working properly. There is a police opposite the hotel, so except to hear sirens! The tv only had one channel. One of the staff was friendly at the start but when we had an issue with the air conditioner her attitude turned very quickly as she didn’t wanted to deal with it."

"Great stay"

"Great room and service."

"One lift out of action caused long delays, although good selection of breakfast the cooked was only warm and a lack of reception staff"

"Good location, great staff very nice room and quiet but very central location."

"Perfect location! Quaint spot just outside of the city centre close to UoB. Sam and reception staff incredibly friendly. We could have chatted for hours if we didn't have an itinerary of things we needed to complete before the end of the day! Would definitely recommend a stay here."

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Excellent staff easy to access"

"Made a mistake booking, reached out to change the day within 12hrs. Zero communication, zero help or support. Just ignored - customer service to this is Zero. Had to put avg stars to everything else as I genuinely don’t know based on not staying and just paying you free money for the room"

"The breakfast was a little disappointing, with a lack of fresh fruit, continental meats and basic bread. Staff were excellent and the location was great."