Khách sạn Smethwick

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Food was lovely we had a buffet breakfast and dinner. Standard was high Dinner was a mexican buffet so lovely depard to your normal buffet "

"Sehr schönes Hotel, in ruhiger Lage mit gutem Frühstück."

"Everything was amazing"

"Good serviceable hotel, really good access to airport."

"Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely."

"Lovely people, great accommodation and a fantastic breakfast I will be back! "

"My only complaint is the good. £21.95 burger and fries only got about 6 fries also chicken supreme with roast veg and potatoes, hardly any veg or potatoes plus NZo seasonings 😢 "

"Always a warn welcome.. The hotel is spotless and in a beautiful location in Rednal The breakfast is to die for. Highly recommend"

"Perfect for a night close to the airport."

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"The breakfast staff were amazing. They went above and beyond to help me celebrate my daughter's 30th birthday. Breakfast was good too."

"the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges."

"Es un lugar perfecto para descansar y estar cerca del aeropuerto"

"Amazing hotel"

"Staff were very friendly, the curry was tasty and the breakfast was very nice. Would definitely stay again."