Hotels near Smith - 9 Sts. Station, New York

"Ve"

"Clean room. Staff was wonderful and helpful. Elevators are awfully slow but I think it’s a lot on user error. We’d wait up to 30 minutes on an elevator to go up or down. We were on the 32nd floor, so sometimes going down, we’d stop on almost every single floor. Rooms are small. We had 3 people and organized our stuff very well to keep our room functional for us 3. I couldn’t imagine having more pole than that in our room! "

"The room met my needs and I had no issues while I was there. "

"Wonderful experience! Staff was always curteous and professional, cant wait to return!!"

"Great"

"First things first, smart idea with allowing you to hold onto my luggage when I arrived in the morning, way before check in time at 3. I also appreciated the fact that you offered to look at my luggage again when I checked out this morning as well. Everyone I interacted with at the hotel was cordial and professional too! Room was clean and nice. The only bad things were totally out of the hotel’s control, such as hearing a lot of noise when I was trying to go to bed (I’m in Manhattan so, that’s a super tough ask anyway) and that the individual running the valet parking operation wasn’t clear about how he did things or had the best communication skills as I showed up there after checking out this morning to pick up my car to find no one to help me without any reasoning, during hours when they’re open to find nobody there and the place locked. I called, texted the phone number provided and even yelled “hello” a few times there, just in case if the individual running the valet parking organization was on the second floor or something like that but I didn’t see him until 15 minutes later as it appeared that he walked back from going to the store. I would’ve appreciated on your website and information available to me that the parking place for your hotel was valet parking instead of self parking. "

"Room was spotless, decor clean and modern. The bed and pillows were amazing, we slept through the nite. The rooftop bar was beautiful. I only wished I knew the DJ left at 12, we would’ve gone earlier. It was a lovely birthday for my husband, Thank you for a memorable stay!"

"Stay was great. Staff was helpful and room was clean. "

"Clean room, great location and the people at front desk were great the whole time. "