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Nhận xét về ibis budget Southampton Centre

2.5 out of 5
ibis budget Southampton Centre
West Quay Road, Western Esplanade, Southampton, England

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 340/1009 nhận xét" "
Đánh giá 8 - Tốt. 346/1009 nhận xét" "
Đánh giá 6 - Được. 169/1009 nhận xét" "
Đánh giá 4 - Kém. 79/1009 nhận xét" "
Đánh giá 2 - Tồi. 75/1009 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Charles, Fairbanks

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The room was pretty spartan, but the staff was great! I really appreciate their friendliness. I stay at Ibis, or have, maybe 5 or 6 times and really like them.
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The staff were very untidy looking no pride in appearance. Breakfast was poor, no milk, no white sugar for cereals, disappointing.
Lưu trú 1 đêm vào Tháng 5, 2024
jay trả lời vào 25/05/2024
thank you for your feedback ,we apologise that breakfast wasn't to your expectations. we have taken your feedback and will ensure to pass it on the the relevant colleagues. we do hope that you will give us the opportunity to do better.

10/10 - Xuất sắc

Gary

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Ibis budget Southampton is a nice property within 10 minutes walking distance from the Central train station, and the Old town. Ask for a room on the north west side of the hotel(Non-smoking rooms) The other side, facing McDonald’s and TGI Fridays gets a lot of street noise, that you can hear if you keep the window open. I would also like to give five gold stars to one of their employees at the reception desk. Pedro was fantastic, and extremely helpful not only to me, but to many guests! Definitely an asset to the property! There are restaurants in two hotels next-door, a TGI Fridays, and McDonald’s right next to the hotel. Also, I would recommend IKEA, which is a few minutes walk away. They have a restaurant on the fourth floor, serving, reasonably priced meals, more of a cafeteria than a restaurant. The salmon plate was 7 British pounds, and they also serve fish and chips, Swedish meatballs, salads, and several desserts.
Lưu trú 2 đêm vào Tháng 5, 2024

4/10 - Kém

Fred, Cambridge

Không thích: Tiện nghi, dịch vụ
The price was OK, but the hotel was really basic. Breakfast fair but crowded. If you are taking the National Express bus, the terminal is near both Ibis hotels.
Lưu trú 1 đêm vào Tháng 5, 2024
Pedro trả lời vào 26/05/2024
Hi Fred, thank you for taking the time to leave us this review. We are sorry to hear that you found our facilities basic. Although, we are glad to know that our convenient location and fair price suited your needs. We hope to welcome you again soon.

8/10 - Tốt

Becky

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would have like coffee in room Room clean and functional for overnight stay
Lưu trú 1 đêm vào Tháng 5, 2024
Pedro trả lời vào 15/05/2024
Hi Becky, thank you for leaving us this review. We apologize for the lack of coffee, it was a small issue with our delivery, which is now fixed, so we have coffee available by request at our 24h reception. We are happy to hear that you enjoyed your stay, and look forward to welcoming you again soon!

8/10 - Tốt

Cheryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good accomadation for a 1 night stay, not so fond of bunk bed over main bed, but still ok for 1 night & good access to cruise terminal & train station
Lưu trú 1 đêm vào Tháng 5, 2024
Pedro trả lời vào 14/05/2024
Hi Cheryl, thank you for leaving us this review! We are happy to hear that our convenient location suited your needs well, and we look forward to welcoming you again soon!

10/10 - Xuất sắc

Marti

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel, while being very basic with no frills, had a super helpful staff and was VERY conveniently located by walking to everything in Southampton - the train station, ferry, museums, shopping district, etc. A shopping mall was right across the street with drugstore, food market, electronics store, clothing shops, etc. I found the hotel a perfect place to stay while I was in Southampton for a week.
Lưu trú 7 đêm vào Tháng 4, 2024
Pedro trả lời vào 14/05/2024
Hi Marti, thank you for leaving us this review! We are vary happy to hear that our friendly staff left a good impression, and that our convenient location suited your needs. We hope to welcome you again soon!

10/10 - Xuất sắc

Veronica

Thích: Tiện nghi, dịch vụ
Very fast and efficient
Lưu trú 1 đêm vào Tháng 5, 2024
Pedro trả lời vào 14/05/2024
Hi Veronica, thank you for leaving us this review! We are thrilled to hear that you enjoyed your stay, and we hope to welcome you again soon!

6/10 - Được

marjorie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Convient
Lưu trú 1 đêm vào Tháng 5, 2024
Pedro trả lời vào 14/05/2024
Hi Marjorie, thank you for leaving us this review! We are glad that you enjoyed your stay, and we hope to be able to welcome you again soon!

10/10 - Xuất sắc

Ellesse

Lưu trú 1 đêm vào Tháng 4, 2024
Pedro trả lời vào 26/05/2024
Hi Ellesse, thank you for leaving us this review! We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 - Xuất sắc

Jayne

Lưu trú 1 đêm vào Tháng 4, 2024
Pedro trả lời vào 26/05/2024
Hi Jayne, thank you so much for the review. We are happy to hear that you enjoyed your stay, and we hope to welcome you again soon!

10/10 - Xuất sắc

Geof

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
dry good and clean accomodation
Lưu trú 1 đêm vào Tháng 4, 2024
Pedro trả lời vào 17/04/2024
Hi Geof, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 1 đêm vào Tháng 4, 2024
Pedro trả lời vào 17/04/2024
Hi Steven, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 - Được

Lois

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were nice. The room was too small for two people. No amenities. Very budget :-)
Lưu trú 3 đêm vào Tháng 4, 2024
Pedro trả lời vào 17/04/2024
Hi Lois, thank you for leaving us this review! We are happy to hear that our friendly staff left a good impression. We hope to welcome you again soon.

6/10 - Được

Lourdes

Lưu trú 3 đêm vào Tháng 4, 2024
Pedro trả lời vào 17/04/2024
Hi Lourdes, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

8/10 - Tốt

Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Does what it says on the tin, budget hotel with very basic facilities. Good for an overnight stopover at good price.
Lưu trú 1 đêm vào Tháng 4, 2024
Eleanor trả lời vào 05/04/2024
Hi Raymond, thank you for your feed back we look forward to welcoming you back in the future.

10/10 - Xuất sắc

Nicola

Lưu trú 1 đêm vào Tháng 3, 2024
Pedro trả lời vào 17/04/2024
Hi Nicola, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 - Được

Jitendar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location close to cruise ship terminal, Railway station, National bus express and shopping places Also close to city centre.Not bad for budget hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
clau trả lời vào 29/03/2024
Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location met your needs during your recent stay.Indeed, our central location near various transportation hubs and shopping destinations makes us an ideal choice for travelers looking for convenience and accessibility. We're delighted that you found our proximity to the cruise ship terminal, railway station, national bus express, shopping places, and the city center to be advantageous.As a budget-friendly hotel, we strive to provide comfortable accommodations and convenient amenities at an affordable price. We're glad to know that you found value in your stay with us.Your satisfaction is our priority, and we appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to host you again.Warm regards,Ibis team

10/10 - Xuất sắc

Lismary

Lưu trú 1 đêm vào Tháng 3, 2024
clau trả lời vào 29/03/2024
Thank you for your feedback.

6/10 - Được

Khách đã xác thực

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Very hot, stuffy and noisy due to works going on in car park. Room is very small. Good price and convenient for the cruise terminal though. Disabled parking get 1 night free.
Lưu trú 1 đêm vào Tháng 3, 2024
clau trả lời vào 29/03/2024
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honesty and apologize for any discomfort you experienced during your time with us.We regret to hear about the issues you encountered with the room temperature, noise from the ongoing works in the car park, and the size of the room. Guest comfort is important to us, and we apologize for falling short of your expectations in these areas. We will take your comments into consideration as we continue to improve our facilities and services.We're glad to hear that you found our hotel's pricing to be reasonable and that our location near the cruise terminal was convenient for your travels. We understand the importance of convenience, especially for guests embarking on a cruise.Regarding disabled parking, we're pleased to offer one night free as a gesture of our commitment to accessibility and inclusivity.Your feedback is invaluable to us as we strive to enhance the guest experience. If there's anything else you would like to share or if there's anything we can do to improve your next stay, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 - Xuất sắc

Peter A

Lưu trú 2 đêm vào Tháng 2, 2024
Pedro trả lời vào 27/02/2024
Hi Peter, thank you so much for leaving us this review! We are happy to hear that you enjoyed your stay, we look forward to welcoming you again soon!

10/10 - Xuất sắc

Allena

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place was fairly easy to find especially at night and it was convenient from the coach station. The staff were very welcoming and helped us out with kettles and microwaves in the cold weather. The rooms are very modern and minimalistic. Definitely worth the price and the whole. Place has been maintained very well! Very happy and satisfied with our stay.
Lưu trú 2 đêm vào Tháng 2, 2024
Yas trả lời vào 27/02/2024
Dear Allena, thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 - Xuất sắc

Hasan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Pedro trả lời vào 27/02/2024
Hi Hasan, thank you for leaving us this review! We are happy to hear that you enjoyed your stay. We hope to welcome you again soon!

2/10 - Tồi

Sarah

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Moisissure et humidité
L’hôtel est très mal entretenu. Il y a de la moisissure sur les murs des chambres et de la condensation sur les fenêtres. Une odeur d’humidité est omniprésente dans la chambre. Lors du petit déjeuner un chien se baladait sans laisse à côté de la nourriture cela n’est pas hygiénique.
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 25/02/2024
Hi Sarah, thank you for taking the time to write out this review. We are sorry that your experience didn't live up to your expectation, and thank you for providing the pictures. We have strict hygiene standards and hope to welcome you again soon.

10/10 - Xuất sắc

Daniela

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Merill trả lời vào 22/02/2024
Dear Daniela,Thank you for choosing to stay with us at Ibis Budget Southampton! We appreciate your 5/5 rating!We look forward to welcoming you again soon in the future!

6/10 - Được

Ian

The property feels unloved. When I asked about pub food in the area from the person on front desk the reply turned out to be incorrect. Don't know about anyone else but I prefer a don't know to incorrect information. There do appear to have been a lot of business closures in the area but when you are telling clients you have no food I expect more options than "try McDonald's next store" YMMV
Lưu trú 7 đêm vào Tháng 2, 2024
Pedro trả lời vào 21/02/2024
Hi Ian, thank you for taking the time to leave us this review. We are sorry to hear about the confusion with places to eat, or pubs. For future reference, at our hotel we offer pizzas 24h, and across the street, at the Ibis and at the Novotel, there are restaurants which our guests are more than welcome to use. We hope to welcome you again soon

10/10 - Xuất sắc

Emily Yuk Ping

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 21/02/2024
Hi Emily, thank you for leaving us this review! We are very happy to hear that the convenience of our hotel suited your needs, we hope to welcome you again soon!

2/10 - Tồi

K.S.Surbuts

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Do not stay very basic.
Bed stains , very basic room ,never stay here again.feels like a prison cell.
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 25/02/2024
Hi, thank you for reaching out. Thank you for providing pictures, we have strict standards of cleaning, and we will look into this to ensure that those standards are kept. We hope to welcome you again in the future.

10/10 - Xuất sắc

Dave

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Brilliant stay over - excellent hotel and facilities for the price ! Would stay again … location is perfect !
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 21/02/2024
Hi Dave, thank you for leaving us this review! We are glad to hear that you enjoyed your stay. We are also pleased that our convenient location suited your needs. We hope to welcome you again soon.

8/10 - Tốt

Sean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall was a descent hotel. It is a budget hotel so you shouldn’t expect a top notch hotel. The staff were all kind and very friendly. It’s a five minute walk from train station which takes you to Southampton airport or London. 10-15 minute walk from cruise terminal which is where we were going.
Lưu trú 2 đêm vào Tháng 2, 2024
Pedro trả lời vào 21/02/2024
Hi Sean, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and that our excellent staff left a good impression. We hope to welcome you again soon.

10/10 - Xuất sắc

Semida

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fab experience
Amaizing experience in this hotel .Friendly staff from people at reception desk to cleaners Yasmily teran thank you very much for all your help and willingness to go extra mile to make my stay at this budget hotel as great as posibile . Breakfast was basic but enough for a day start Hotel is basic but it’s quite good for price and location Definitely I will recommend this hotel to anyone
Lưu trú 2 đêm vào Tháng 2, 2024
Pedro trả lời vào 21/02/2024
Hi Semida, thank you for leaving us this review! we are happy to hear that you enjoyed your stay, and we will relay the message on to Yasmily, make sure her effore is recognized! We hope to welcome you again soon.

8/10 - Tốt

Denice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Staff was excellent in greeting customers
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 - Tốt

Thomas

Đi cùng gia đình
Very convenient for cruise.Staff excellent.
Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 - Xuất sắc

Carol

Lưu trú 1 đêm vào Tháng 2, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 - Xuất sắc

Harllee

Lưu trú 1 đêm vào Tháng 1, 2024
Merill trả lời vào 23/03/2024
Dear Harllee,Thank you for choosing to stay with us at ibis Budget Southampton. We appreciate your 5/5 rating for our hotel!We hope to welcome you back again soon! Kind regards,

8/10 - Tốt

Jan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 - Tốt

Jyotirmoy

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

6/10 - Được

Antonia

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyed our stay
It was clean and comfortable Good to be near the city centre Ideal place for short visit It could be better if their were kettles/ tea making facilities in the room However the reception staff were very quick at responding to request and we were given one soon as one was available. Could keep more kettles on stock and more tea bags/coffees My TV didn't work unfortunately Could be due to flat batteries in remote Overall very pleased Would sttay again
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 22/01/2024
Hi Antonia, thank you for taking the time to leave us this review. We are happy to hear that you enjoyed your stay, and that our convenient location suited your needs. However, it is regrettable to hear about the Kettles, we aim to be able to provide one per room, so we do apologize for not having one on hand. We hope to welcome you again soon!

4/10 - Kém

PERRY

Khách đi công tác
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
You get what you pay for
The first thing that happens when you arrive is that you have to pay £10 per day parking which takes this place into a different league than it is
Lưu trú 10 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Perry, thank you for taking the time to write out this review. We regret to hear that you feel like the experience did not live up to your expectations. We hope to be able to welcome you again in the future.

6/10 - Được

Sharon

Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Sharon, thank you for taking the time to leave us this review. We hope that you enjoyed your stay, and that we can welcome you again in the future.

8/10 - Tốt

Kathryn

Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Kathryn, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

6/10 - Được

Amy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Amy, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

6/10 - Được

Judith

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Functional rather than elegant! No frills, but did the job.
Lưu trú 2 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Judith, thank you for taking the time to leave us this review. We are happy to hear that our facilities met your expectations, leading to an enjoyable stay. We hope to welcome you again soon.

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Michel, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

8/10 - Tốt

Patricia

Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Patricia, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

8/10 - Tốt

William

Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 04/02/2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 - Xuất sắc

John

Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi John, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

8/10 - Tốt

malcolm

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Pedro trả lời vào 18/01/2024
Hi Malcolm, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

10/10 - Xuất sắc

Felix

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good and clean
Lưu trú 8 đêm vào Tháng 12, 2023
Pedro trả lời vào 07/01/2024
Hi felix, thank you for leaving this review. We are happy that our diligent cleanliness standards left a good impression. We hope to welcome you again soon!

8/10 - Tốt

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Pedro trả lời vào 07/01/2024
Hi Kevin, thank you for leaving us this review. We are happy to hear that you had an enjoyable stay. We hope to welcome you again soon.