Khách sạn Springthorpe

"Very friendly and helpful staff. Delicious breakfast plenty to choose from. Very lovely hotel in a fantastic location."

"Hotel clean and comfortable firm bed . The onsite restaurant enjoyable."

"スタッフの方がとても優しくて、海外に慣れていない私でもリラックス出来ました。"

"Large room, clean, comfortable. Excellent breakfast."

"This place is a little gem. A great deal of thought has gone into the rooms, everything you need for a comfortable stay. The rooms are spacious and spotlessly clean. Very welcoming staff who clearly want the guests to have an enjoyable stay. Both dinner and breakfast were excellent, with plenty of choice. Would definitely stay again."

"Very comfortable and well equipped"

"Lift out of order. Pool spa out of order. Room and bathroom very tired. Room layout was like something was missing. Bed uncomfortable. Only upside was free water and 2 packets of biscuits."

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"Clean room, excellent breakfast"

"The room was clean and had nice bathroom There was a large tv and the tea and coffee facilities were very good Would stay again"

"All good"

"Easy parking"

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

"Staff Pamela was very accommodating and helpful. Amenities is great, spa and warm pool quite relaxing."

"Not in the best condition,room big but very dated, bed was comfy,took a long time to get hot water to the shower"

"Easy booking in on arrival, staff very helpful and explained how things work. Great size room with fans supplied already in the room. Breakfast was great and exactly what we ordered. Overall a great stay"

"The hotel is outdated and in a very poor state of decor. Paintwork old and flaking,windows filthy, carpet not even hoovered, superior double costing over £200 was appalling. Two single beds shoved together and not even joined, sink plug stuck in down position, had to lift out to get it to drain, sink cracked, toilet seat loose, bathroom flooring cracked...and so on. Breakfast booked but nothing available, kept having to wait for items to be fetched and cooked, staff very slow indeed. Overall...

"Good staff great food"