Khách sạn gần Tháp St. Leonard tại West Malling

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

"Christina was a lovely host! We felt very welcomed and comfortable. The dog loved the back garden and we enjoyed the pub next door. Thank you for a wonderful weekend!"

"Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning."

"Friendly welcome, helpful staff, responsive to requests, comfortable room."

"Great staff and good standard of hotel. Well located."

"Great stay in a lovely pub set in the kent countryside close to the medway. Good food and comfortable accommodation."

"Einzigartig war das überaus freundliche und hilfsbereite Personal. Die Betten waren sehr gut und man hatte eine erholsame Nacht. Ausgangspunkt für viele Sehenswürdigkeiten in Kent."