Khách sạn gần Tháp St. Leonard tại West Malling

"Very comfortable room. Could not figure out how to turn the heat on and there is no one in the pub overnight to call on. Breakfast was disappointing."

"The room and hotel was not what was advertised. Pros - - spacious room - plenty free parking spot - tea & coffee options in the room - comfortable clean bed - loads of storage - iron and ironing board - huge bed - loads of storage area Cons - The room was failing and in desperate need of renovation or even a lick of fresh paint. I dared not touch the kettle as it was covered with limescale. The carpet needs replacing, windows needs fixing. Door is so loud when closed. Overall feel, it is...

"If I posted a video of the condition, am not sure people would wanna make a booking again."

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

"It was a scam I was messed around on the phone several times while I was waiting for yet another call from them the owner of the house turned up and wondered why I was stood outside his property he was very shocked when I showed him his address on the booking confirmation please beware"

"OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

"Very poor. We paid for a deluxe triple room as it was cheaper than a standard double, when we arrived the gentleman told us we couldn’t have that room as it was under occupied and would have to have another room. The room was poor Avoid this place "

"Had a nice experience "

"The shower could be more user friendly. Otherwise, all were good."

"We didn't have breakfast there. Bar offered a good choice of drinks. The extractor fan didn't work in the on suite but it was kept very clean. The stairs to the room were quite steep and the doors were very close together making it a little difficult to manoeuvre. The toilet was quite tall so shorter people may find their feet wouldn't touch the floor. The bed was very comfortable."

"We had really noisy neighbours kept us awake shouting fighting"