Khách sạn gần Cối xay nước & Khu bảo tồn Thiên nhiên Stotfold tại Hitchin

"We’re disturbed all night by rude guests. Staff were not willing to come and check in on the noise and put an end to it. I was woken up at least 5 times before 3.30am. Management completely unhelpful and unwilling to resolve the situation. "

"Terrible stay. Dirty rooms, Breakfast is non-existent and all continental only. A lot of maintenance workers stay here, so you can imagine the standard. Depressing side of the road lodge. It is not a hotel really, more like a youth hostel!"

"The building had lots of character, but it was a little bit dated! The room we had was clean and comfortable but rather hot. We opened the windows and took the duvet out of its cover in order to get to sleep. The breakfast was excellent."

"Good breakfast, shower and bed"

"Best hotel ever"

"Good location close to town centre. The breakfast buffet was excellent, they did an amazing job with this. Staff were very helpful and stay was great value for money"

"I rang them up to inform them I'd be arriving around 3am due to work. They gave me a number to call and the lady let me in. Lovely staff, breakfast good. Cosy room, no complaints. Thanks for helping out at short notice. "

"Parking was good. The hotel was very tired and quite dusty/cobwebs. The room we booked for 4 didn’t hve 4 beds so we were moved to a bigger room. Staff were helpful when checking in but no reception etc so seems rather strange. "

"It was excellent value. The staff were responsive and polite. Thank you!"

"We had a lovely stay at the hotel, always clean and friendly staff."

"Lovely room, clean and a homey feel to it. The bed is a superking size and super comfy!! Hosts were very friendly and helpful. We only had a light breakfast, which included lots of choices (cereal, toast, yogurt, fruit etc). We would definitely recommend Orchard house!"

"Easy check-in, newly refurbished room."

"All of the staff were fantastic. Great food and great facilities "

"Yes good condition and very clean "

"I can’t fault our stay, friendly staff, good location, lovely food and great service, clean rooms, comfy beds, would definitely stay here again in the future."

"Very close to terminal but quiet. Supper and early morning breakfast were good. Staff were helpful."

"Welcoming staff. Room lovely refurbishments but lack room for clothes. Good food and good location. Will stay again "

"Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...