Khách sạn gần Công viên Sutton tại Birmingham

"Lovely grounds and buildings. Staff were very helpful and professional. We didn't use the spa facilities but it all looked great. We enjoyed eating and drinking on the terrace, as an informal alternative to the restaurant, and found the bar staff very friendly and efficient. Would I recommend this hotel? Yes, definitely!"

"Very poor quality bed - can feel all springs. Air with no ventilation options except bathroom window which was overlooked by a crowd outside very tiny fan in room which didn’t help. High noise is no joke - like being in The club in your room especially with window open trying to ventilate the smelly sauna. Breakfasts was extra but nice. wouldn’t stay again."

"Bathroom shower not quite suitable for children"

"Clean and comfortable."

"This is a 5 star hotel and is away from the city centre. It’s quite a distance from the national express coach station but closer to the Flix Bus stop. It’s uphill from downtown and nobody knows where it is. We have asked 3-4 people to finally find the hotel behind a hill. The breakfast was more than we had asked for. It’s so fancy with all kinds of hot and cold food you can imagine. There’s mango purée, fresh berries juice, regular milk, yogurt, soy and oats milk, etc. It’s like having lunch...

"Good space with upgraded room. Comfortable and clean"

"Good value and friendly staff"

"Very clean. Booked in for a week. Not hassled by usual hotel domestic staff to change towels etc. Only if asked did cleaners attend. Microwave / combi oven instructions were not clear, but I managed. Really comfortable bed, powerful shower."

"Room in fully operational and no repairs required (a rare experience at ahotel in UK)!"

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Clean hotel in good location with secure parking. One lift out of order but didn’t impact us too much. Air conditioning didn’t seem too effective and bathroom had a bad smell but staff were helpful and friendly"

"The room and bathroom were clean. The bathroom was poorly planned and difficult to use. There was no shower enclosure or demarkation (even a sill or ledge on the floor to keep the water somewhat contained would have been helpful). The rainhead shower and the shower wand sprayed the entire room. There are no hooks to hang up your towels. The bathroom is small and the lighting is dim. All your luggage must go on the floor as there is no luggage rack or spare chair to set anything on. Overall,...

"Very helpful staff. Thank you!"

"I definitely wouldn’t say this a 4* hotel. Cons: I stayed one night and it was quite uncomfortable, there was no a/c and during the heatwave made it worse A fan was in the room but it was just blowing hot air around the room. I wouldn’t recommend the hotel parking it’s quite expensive, and there’s a cheaper parking lot about 3 mins walk away which is what I decided to use instead. Room had No fridge. Pros: Staff were nice and helpful they provided an air cooler but helped a little. Ok located...