Khách sạn gần Vườn Terrace tại Luân Đôn

"Nicely styled hotel and very convenient location. I stayed in a classic room which looked nice but had some impracticalities. The temperature can not be controlled from inside the room and was set too warm for me. The reception staff adjusted this for me, but it only seemed to stay at the requested temperature for a few hours before climbing up again. This meant I couldn’t sleep, so affected my stay. The only full-length mirror faces the bed and leaves about 10cm in which to stand so is...

"Great overall stay!"

"案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。"

"The room I was assigned could have been better maintained. The lo"

"The hotel had a private function on. Deafeningly loud music. Very close t our and other guest rooms. We could not sleep. Nobody could sleep with that going on. Complained. They said it would go on until 1am. Absolutely awful"

"Have previously stayed at the Harbour Hotel Christchurch and have always hada lovely time. This time we did a short one night stopover at the Richmond property having visited Kew Garden fo our wedding anniversary. Hotel staff were delightful even presnting us with a small cake in hono of our anniversary. My wife loved the spa and the whole experience was super."

"Very clean accommodating hotel but unfortunately in the morning there was no hot water for a shower our friends in room 611 also didn’t have hot water they did call to reception who sent someone up with 2 bottles of water……random!! When we checked out we reiterated that there was no hot water in our rooms for a shower which we obviously needed after a long day out. The receptionist was apologetic but we still feel that this was not good enough a hot water shower is essential in a hotel stay."

"When we booked a 5 night stay for July in March, we were made aware that the lounge was being updated. There was ongoing communication from The Lensbury up till two days before our arrival. They were looking forward to our stay, they reminded us of the restorations, etc etc. Then, one day before our arrival, we got a frantic message from Expedia saying that our booking had been cancelled by The Lensbury and we had to make alternate arrangements. This shocked us. We have been frequent guests...

"Lovely pub stay. Friendly staff. Nice and clean. Staying again. "

"GROUND FLOOR WINDOW PRIVACY - Room totally as expected, no issue. However we were staying in a ground floor room and there were no net curtains or a window privacy film so we had to have the curtains shut during day light."

"The room was clean and had everything needed. The hotel was very well situated and excellent value for money. Bathrooms were very clean and modern. WiFi was excellent. For the money it fantastic value."

"Perfect for what we needed. Excellent location for Kew gardens. Great transport links. Perfect budget friendly place to stay."

"Very welcoming host at check-in. Room was ready early, very clean and fresh. Really comfotable bed and a shower i could have stayed under all day. Will definitely stay again if in the area"

"Beautiful hotel, great breakfast, convenient location to lots of shops and restaurants, easy parking. Rooms were large and comfortable. Discount for the pub/restaurant downstairs was a nice bonus. Would highly recommend!"

"Great little find. Short walk to underground station. Staff were all very helpful."

"The breakfast was refreshed on a regular basis which kept it fresh. The room was clean and spacious. The staff were welcoming and helpful. The only negative was that there was only one lift in operation as the other was not in use."

"Clean room , good size"