8/10
Great location (walkable to Richmond riverfront) especially if you want to enjoy the grassland around the river. Lovely cafe hut nearby (down the hill) and easily accessible from Richmond train station by bus and a short, very uphill walk.
The common areas of the hotel are very pleasant and comfortable. Nicely decorated and plenty of places to sit etc. A big highlight is the water fountain next to reception which has still and sparkling water on tap. The restaurant is also lovely and I ate breakfast and one dinner there. Large buffet breakfast for 20gbp. Reception staff were friendly and helpful. Restaraunt staff were also exceptionally friendly and caring - the breakfast team in particular made an impression on me.
Rooms are “ok”. I chose a comfort room (double bed) which was quite small despite it not being the smallest room in the hotel. Even for one person there was very little room, a tiny desk and the bathroom is kind of designed to expand out (hard to describe, there is a moving panel). The bathroom is nice - modern, great shower, separate toilet, but I felt like it could have done with a bit more detailing (no face cloths e.g) and a bit of extra scrubbing. The room had a peculiar smell to it on arrival and I had to keep the window open. Glad for the opening window. The carpet could do with a refresh. Stains in multiple places. Overall though, for two nights, the bed was comfy and it suited my needs perfectly, and I really appreciated the common areas and lovely staff
Gina
Lưu trú 2 đêm vào Tháng 6, 2025