Khách sạn gần Spa Risley Park tại Derby

"reception staff pm and am very helpful and friendly ,breakfast good ,son got a free breakfast"

"Room I was given was visible tired but when looking closer it was clear that the cleaning was not completed to a standard I would expect. Walls were full of holes and wall plugs, bathroom accessories were broken and to top it off no hot water in the morning. Personally I will not be staying here again."

"Always clean, safe and secure."

"Stay here often to visit family. Lovely to have recently clean carpets and refurbished rooms. Very friendly and helpful staff."

"I had a lovely overnight stay in the wel presented Willow Lodge. The room was immaculate and had some lovely touches from the owners. The location is stunning, you will not be disappointed. Slightly disappointing for me was the price for the electric vehicle charging. But would not be put off booking again.."

"Lovely, welcoming staff. Very easy to check in at the pub next to the accommodation. Very good location and easy to find. Free parking which is a bonus these days! Stayed for 3 nights in a family room, clean but a little dated. Beds could be more comfortable. Breakfast was nice and has a lovely kids play area. Overall a pleasant stay."

"It was a short stay"

"Lovely room and facilities but why charge for car park if you’re staying, appreciate it’s near the airport but there must be a way of controlling access without penalising guests who have already paid to stay."

"Great breakfast, friendly welcoming proprietor."

"The reception team excellent and very helpful. Room lovely and clean well presented. Parking for disabled was poor only 4 spaces we could see. Bar very pleasant but extremely expensive. We would stay again"

"Excellent location, good rooms and pleasant staff. The only downside is the eye watering cost of a glass of Sauvignon Blanc, I declined that option."

"Bedrooms need a bit of refurbished."

"Great dog friendly hotel, staff very accommodating"

"My only problem is the check in process, staff wasn’t professional, wasn’t friendly at the beginning but force a smile later on, not looking at guest when speaking to them , no greeting from staff to guests, no explaining the arrangements for breakfast. Been to many different hotel around the world, this is the worse."

"We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...

"The room was spotless"

"Original old rooms but full of character. Comfortable bed, tea and coffee. Lovely river view with outside tables and chairs. Had dinner and breakfast which were very good. Ample parking"

"Booking a room was misleading because the picture of the room wasn’t the room we were put in , wasn’t told we could order a cooked breakfast, wasn’t told that they had a smoking area, overall the room was very clean , the bed and bedding was spotless, we had tea , coffee and biscuits in room , bathroom was spotless which was very appreciated"