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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ueno Park

Choose dates to view prices

Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

Lobby lounge
In-room safe, desk, soundproofing, iron/ironing board
View from property
Exterior
Exterior
Ueno Hotel offers a comfortable stay in central Tokyo, steps from Sensoji Temple and Ueno Park. Guests enjoy practical amenities like in-room WiFi, professional dry cleaning, and 24/7 luggage storage at the front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is 2.151.994 ₫
2.367.193 ₫ total
14 Oct - 15 Oct

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
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Showing 10 of 10 rooms

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

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In-room safe, desk, soundproofing, iron/ironing board

New Twin Room

  • Sleeps 2

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In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2

Double Room, Accessible

  • Sleeps 2

View all photos for Double Room On High Floors

In-room safe, desk, soundproofing, iron/ironing board

Double Room On High Floors

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

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About the area

Located in Ueno, a neighbourhood in Tokyo, Four Points Flex By Sheraton Tokyo Ueno is near a metro station. Tsukiji Outer Market and Toyosu Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Tokyo Disneyland® and Tokyo Disney Resort® are not to be missed.
Visit our Tokyo travel guideOpens in a new window
Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ueno Park - 6 min walk - 0.5 km
  • Ueno Zoo - 10 min walk - 0.9 km
  • Sensoji Temple - 17 min walk - 1.5 km
  • Tokyo Skytree - 4 min drive - 3.3 km
  • Tokyo Dome - 4 min drive - 3.7 km

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪晴々飯店 - ‬3 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬2 min walk
  • ‪元長 - ‬4 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Hotel near Ueno Park
Close to Ueno Zoo and Sensoji Temple, Four Points Flex By Sheraton Tokyo Ueno provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), luggage storage and smoke-free property
  • A vending machine, a lift and a 24-hour front desk
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 201 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and toilets with electronic bidets
  • Fridges, heating and daily housekeeping

Similar properties

Front of property – evening/night

Tosei Hotel Cocone Ueno

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
8.8 out of 10, Excellent, 1,001 reviews
The price is 2.914.488 ₫
3.205.937 ₫ total
30 Oct - 31 Oct
Tosei Hotel Cocone Ueno

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Is Four Points Flex By Sheraton Tokyo Ueno pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on 14 Oct 2025 start from 2.151.994 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex By Sheraton Tokyo Ueno?

This property doesn't offer parking.

What time is check-in at Four Points Flex By Sheraton Tokyo Ueno?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points Flex By Sheraton Tokyo Ueno?

Checkout is at 11 AM.

Where is Four Points Flex By Sheraton Tokyo Ueno located?

Located in Ueno, this hotel is within a 15-minute walk of Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km). Iriya Station is 7 minutes by foot and Inaricho Station is 10 minutes.

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Reviews

Four Points Flex By Sheraton Tokyo Ueno Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

6/10 Okay

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities
楽しく宿泊出来ました。
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y funcionar

Un hotel con lo necesario para descansar, sin interrupciones de ruido, cómodo y todo funcional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
konum olarak gayet iyi otobüse trene yakın odalar ve hızmet iyi tavsiye ederim
Stayed 1 night in Feb 2025

8/10 Good

Angel-Luz

Liked: Staff & service, property conditions & facilities
It a decent place to stay and it's cheap.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, great for tourists, located near many resturuants and attractions. Would highly recommend
Stayed 8 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Cheep and cheerful business hotel with a comfy bed and close to Ueno Park
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Stayed 1 night in Jan 2025

6/10 Okay

Yue Kan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly for a short stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

10/10 Excellent

sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Supakit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not far from Ueno station, convenience to connect to subway, JR and skyliner.
Stayed 7 nights in Dec 2024

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適。

必要最低限のものが揃っており、快適に滞在できました。JR沿いでしたが、電車の音も全くせず、静かでした。 フロントの方が、とても親切で、キャリーバッグの配送などの相談も快くうけてくださって。
Stayed 2 nights in Jan 2025

8/10 Good

Shankar

Liked: Cleanliness, staff & service, amenities
Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service

Ok

前台英文良好 房間偏小，入住後不斷咳嗽 性價比高
Stayed 9 nights in Jan 2025

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel otel

Gayet güzel her açıdan herkese tavsiye ederim puanı en az 4,5 olmalı
Stayed 6 nights in Feb 2025

8/10 Good

Natsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りは広めの幅の道路でしたが騒音は全く気にならず、静かに過ごせて良かったです 玄関という概念がなく、ドアを開けたら20cm位の所にベッドがあったので(笑)、荷物が多い方は気をつけた方がいいかも 設備自体清潔感があり、とても快適に過ごせました。また利用したいです
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Stayed 4 nights in Oct 2024

10/10 Excellent

Sebastian

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay in Ueno

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Stayed 7 nights in Dec 2024

8/10 Good

??

Liked: Cleanliness, staff & service
最寄り駅から地下通路があり、夏場に日差しを遮りながら宿泊施設に着く事ができて良かったです。 初めて上野に宿泊しましたが、スタッフの方の対応が親切でした。
Stayed 1 night in Aug 2024

8/10 Good

YI-SHENG

Liked: Staff & service, amenities, property conditions & facilities
Floor is dusty and the room space is very tight; otherwise, good for its price.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めての上野でした。とても立地がよく、ホテルのお部屋も過ごしやすく、清潔で二連泊とても気持ちよく宿泊させて頂きました。
Stayed 2 nights in Jun 2024