Khách sạn Trung tâm Thành phố Tulum , Tulum

"Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées. Succulent déjeuner, choix variés. * La "piscine" est plutôt un jacuzzi. *"

"What can I say except WOW! Our group had an incredible vacation! The service was top notch. From Rulo, Gustavo, Patty and Kaleeb. And thank you to all the staff members. The food was absolutely delicious. I can’t wait to plan another Trobbu vacation."

"I had to argue with the hotel over the pet fee. According to the pet policy at the time of my booking, it stated: “Pets allowed for an extra charge of USD $20 per accommodation, per night.” However, when I checked in, the hotel tried to charge me USD $20 per pet, per night instead. It was only after I told them I would contact American Express to dispute the charge that they agreed to honor the pet policy as it was advertised. I noticed the hotel has since updated its policy to USD $50 per...

"Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little...

"My husband & I stayed 4 nights recently. The hotel is just as pretty in person as it is online. The rooftop pool was beautiful, we didn’t make it to the pool on the 1st floor but it was calling our name every time we walked past it. Cat at the front desk checked us in, she was wonderful. PROS: • Friendly Staff • Clean Hotel • Our room stayed COLD • Yummy Food (eggs at breakfast, burgers, fries, grilled chicken, mexican street corn - all DELICIOUS) • Towels Always Smelled Nice • Great Location -...

"This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...

"El personal siempre fue atento desde la llegada hasta el check out, instalaciones en excelentes condiciones y las albercas espectaculares"

"The stay is beyond beautiful! Guests need access to more light in the rooms, microwave, electrical heating water pot for teas and coffee! Other than that the stay is amazing! Staff was amazing specially Manuel who helped us alot during our stay! "

"In Yucatan for a month - this was the best spot we stayed during our trip. Amazing rooftop terrace and kitchen! Love it."

"Muy bonito, agradable y cómodo. Una atención muy puntual"

"Gran atencion del personal 2 veces fuimos a disfrutar de sus instalaciones 10/10"

"Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!"

"La vista"

"Check in was delayed, pool was murky, room smelled musty, lock on room was unsafe (almost locked myself inside the hut), needs upgraded door locking system"

"Delicious breakfast, very clean, lovely staff, quiet and comfortable. We loved it!"

"The owner of the establishment was very kind and helpful and was attentive to all of our needs. The bathroom had low shower pressure but overall got the job done. The room was small but enough space for me and the other person I was traveling with, the beds were very comfortable and spacious. The AC worked great got very cold at night. The parking is on the street, which is fine. The rooftop of the place was spectacular. The place had three cats that were the most adorable. Overall, I would...

"El acceso a la alberca y consumos muy limitados. Tienen muchas restricciones para el uso de la alberca. Todo lo demás bien."