Khách sạn Trung tâm Thành phố Tulum , Tulum

"Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little...

"Super bien hubicado, nos regalaron las cenas y eso estuvo excelente !! limpio,cómodo y comida muy bien 👏"

"I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!"

"Great Hotel, Delicious food and great staff."

"The stay is beyond beautiful! Guests need access to more light in the rooms, microwave, electrical heating water pot for teas and coffee! Other than that the stay is amazing! Staff was amazing specially Manuel who helped us alot during our stay! "

"Es muy funcional para moverte desde el centro aunque no se descansa bien es un poco ruidoso Es aceptable si no estarás todo el día en el hotel solo para dormir"

"This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...

"My husband & I stayed 4 nights recently. The hotel is just as pretty in person as it is online. The rooftop pool was beautiful, we didn’t make it to the pool on the 1st floor but it was calling our name every time we walked past it. Cat at the front desk checked us in, she was wonderful. PROS: • Friendly Staff • Clean Hotel • Our room stayed COLD • Yummy Food (eggs at breakfast, burgers, fries, grilled chicken, mexican street corn - all DELICIOUS) • Towels Always Smelled Nice • Great Location -...

"Fue muy buena experiencia y l hotel muy bonito y muy buen servicio el desayuno estaba incluido Realmente fue un súper precio Lo súper recomiendo !!"

"Room clean, a/c was good. We were on the ground floor so back door lead to private jungle with a hammock. The staff is friendly and accommodating. Limited parking so get there early if your driving but they will direct you to close alternative parking spots if needed. Overall 9/10. Very cool place. "

"What can I say except WOW! Our group had an incredible vacation! The service was top notch. From Rulo, Gustavo, Patty and Kaleeb. And thank you to all the staff members. The food was absolutely delicious. I can’t wait to plan another Trobbu vacation."

"In Yucatan for a month - this was the best spot we stayed during our trip. Amazing rooftop terrace and kitchen! Love it."

"El acceso a la alberca y consumos muy limitados. Tienen muchas restricciones para el uso de la alberca. Todo lo demás bien."

"bien"

"The staff was amazing. Luis was vey helpful and friendly. All the staff at the restaurant were very attending. The room service excellent. Clean room. Breakfast and dinner was phenomenal. Easy to get to centro."

"Clean room, good breakfast and nice service"

"Excellent location, friendly staff, clean rooms. Highly recommended and will be returning."

"No water service for two days "

"Esta muy accesible, centrica y las instalaciones en buenas condiciones. Cuenta con refrigerador, microondas y algunos utensilios. Muy recomendable"