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Motto by Hilton Tulum

4.5 star property
Luxury Tulum hotel connected to a shopping centre, steps from Hunab Lifestyle Center

Choose dates to view prices

Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a poolside bar, a rooftop terrace and an art gallery on-site. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to spa services, such as a body treatment, a deep-tissue massage or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and 2 coffee shops/cafes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
The current price is 1.343.850 ₫
2.317.747 ₫ total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room with 1 Queen Wall Bed

Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Accessible Queen Room Rooftop Level

Premium bedding, in-room safe, individually decorated

Accessible Queen Room Rooftop Level

  • Sleeps 2

Queen Room

  • Sleeps 2

1 Queen Bed Roof Top Level

  • Sleeps 2

View all photos for 1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower

  • Sleeps 2

View all photos for Bunk Beds-1 Twin Bed Over 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Bunk Beds-1 Twin Bed Over 1 Queen Bed

  • Sleeps 3

Flex Room 1 Queen Wall Bed Roof Top Level

  • Sleeps 2

Flex Room With 1 Queen Wall Bed

  • Sleeps 2

Junior Queen Suite

  • Sleeps 3

Bunk Beds-1 Twin Over 1 Queen Roof Top Level

  • Sleeps 2

View all photos for 2 Room Family Suite-2 Queen Beds 1 Twin Bed

Premium bedding, in-room safe, individually decorated

2 Room Family Suite-2 Queen Beds 1 Twin Bed

  • Sleeps 4

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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Hunab Lifestyle Center - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.1 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum National Park - 5 min drive - 2.9 km
  • Tulum Tower - 6 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive

Restaurants

  • ‪Jasmine - ‬11 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Olio - ‬17 min walk
  • ‪Rossina - ‬15 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum Mayan Ruins
Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a poolside bar, a rooftop terrace and an art gallery on-site. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to spa services, such as a body treatment, a deep-tissue massage or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and 2 coffee shops/cafes.
Other perks include:
  • 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free bike hire and a lift
  • A nature reserve, a TV in reception and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 115 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Mini fridges, free infant beds and daily housekeeping

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Wyndham Tulum
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 95 reviews
The price is 1.818.150 ₫
2.281.384 ₫ total
includes taxes & fees
18 Nov - 19 Nov
Wyndham Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Alma Verde
  • Bistro Coba
  • Campanella
  • Hunab Rooftop
  • Jungle Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Communal living room
  • Local artist showcase
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55, per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on 16 Dec 2025 start from 1.343.850 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Motto by Hilton Tulum?

Self-parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Checkout is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps away from Hunab Lifestyle Center and Jaguar Park. Tulum Mayan Ruins and Las Palmas Public Beach are also within 3 mi (5 km).

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Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 279 reviews
Rating 8 - Good. 65 out of 279 reviews
Rating 6 - Okay. 20 out of 279 reviews
Rating 4 - Poor. 13 out of 279 reviews
Rating 2 - Terrible. 17 out of 279 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is fantastic.
Stayed 4 nights in May 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy. Clean and modern.
Stayed 1 night in Oct 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice hotel 💙
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Feb 2025

10/10 Excellent

Shawnte Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 4 nights in May 2023

8/10 Good

MANUEL DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property- every one was super nice and friendly
Stayed 4 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff. Food options right outside and amazing rooftop and gym.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the beach and downtown. Many restaurants and shopping center in a few steps.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marquila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was friendly, the property was clean, and close to a lot of tourist attractions. The parking garage was supervised. The food was great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Dixa Arleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
Stayed 5 nights in Apr 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good and the staff were excellent. However, the restaurant was poor

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
Stayed 3 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
It is diffict to locate, but a very nice property, could use some free coffee
Stayed 1 night in May 2023

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Feb 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! The staff was absolutely the best. Always helping us with all our needs. Even the hotel food was good! Only thing I did not like was how small the room was, and the some of the outlets didn’t work. But other than that this place was super nice, clean, and friendly environment!
Stayed 4 nights in Nov 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
I would a rate this place as excellent but the ac could not keep up to temp hot and sweating like never before at night sleeping. Had to pay extra to have sheets changed every night.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sunhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
Stayed 4 nights in Jan 2025

8/10 Good

Shama

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice! All the amenities were well kept like the pool & gym! The lobby smelled heavenly when entering! The room was also in great condition. I wish there was a little more space in the room but it’s exactly what’s pictured so wasn’t surprised at all. The area outside the hotels (the main road seems to have a lot of construction so not best area to walk around but it was convenient location to grab a cab to go to city center or beach area)

6/10 Okay

mohammad ali

Liked: Cleanliness
Everything about this hotel was good except the air conditioner and room services
Stayed 3 nights in Apr 2023

4/10 Poor

RACHID

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story
Stayed 3 nights in Jan 2025