Khách sạn gần Nhà máy Rượu vang Volcanic Hills tại Rotorua

"Comfortable beds, and a good location. Check in and out was easy. We had a room with a spa, but it was just an outdoor bath that looked like a spa, and it was all cracked and dated. Had to fill it ourselves on arrival. The door to the spa area also leaked alot with the rain we had during our stay. If you are after a quiet stay, I would recommend an upstairs room as its quite noisy in the downstairs rooms. Overall not a bad place to stay, but not sure if we will be back."

"Truly a five-star experience with wonderful views of the lake! Friendly, welcoming and attentive service throughout our stay. Spacious room with very comfortable bed and plenty of amenities. Great breakfast including deliciously prepared made to order hot options. Enjoyed the hot tub as well as beautiful grounds."

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"The room was clean, staff great"

"Clean room"

"Waited at the front for a couple of hours, no one was in the reception area so we could check in early. No utensils, we had to ask to get a microwave. The condition of room was quite unattractive."

"Glad we stayed. Cost was good considering it was Matariki weekend. Thank you to the staff."

"The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one...

"The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would...

"I did not like there was no actual kitchen or dining space. Did not stay for the full length paid for id like some sort of reimbursement. This wasa"

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I...