2/10 - Tồi
Oluyinka
Đi cùng gia đình và trẻ nhỏ
27/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is one of the worst experience I have ever had as regards hotel & room. If there is one word I can use to describe the whole experiece it will be "disappointing". The saddest part is that we went as a family & checked-in at night. Therefore the option of looking for another hotel when we were already tired from a long journey & kids were cranky, was no option. The room was thumbs-down; the entire hallway smelt of cigarette & possibly weed even though they claim to be 100% non-smoking. There was only two bath-towels & when I asked for extra, front-desk said they didn't have any. The mattress has visible, despicable stains & the mattress cover was ripped. Breakfast was 2/10 (perhaps switching to no-breakfast would've been better. Front-desk that checked us in lacked hospitality & empathy. At first he tried to give me a room different from what I requested; and when I checked the room & saw it was different, instead of offering a reasonable option, he rather asked if I wanted my refund. At such a time of the night?
I could spend the whole day typing about my experience but summarily I would never ever go to such hotel. Unfortunately, I would stir clear of wyndam.
Oluyinka
Lưu trú 1 đêm vào Tháng 12, 2025
