Khách sạn Watergall

"I can give my thumbs up for this property. Very well managed hotel. Though the parking is paid over here. I didn't know that. But I am still satisfied. "

"Room very basic, tired, dated. Smelt like strong bleach. Furniture scuffed. No wardrobe or drawers for clothes. Shower was hot and powerful though"

"The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one "

"Room was nice, spacious and exceptionally clean. But the food was poor, avoid the Market kitchen. Brasserie 34 was the nicest. If you have mobility issues the hotel is massive and there is no assistance getting from the car park to reception with your luggage "

"A real Gem. Fantastic food"

"We felt safe and secure we had an amazing stay."

"Good bed"

"Amazing "

"It was very exciting staying in a castle. We had the family room which was very quaintly laid out with a single bed in its own part of the small turret, through a stone arch. The staff were incredibly welcoming and helpful. Breakfast was served in a box in our room with loads of choice, and fresh produce in a mini fridge which was lovely. The area is stunning. We took a lovely walk along the path leading directly from the castle, and enjoyed our breakfast overlooking the hill. It is an...

"The hotel was good and clean with the rooms being of a good standard. One or two things could be better. The evacuation details on the back of the door was quite high up and small. This made it very difficult to read as I am only 5ft 6in tall. This became important as around 8.30pm there was a fire alarm. We found our way to the front of the hotel where most of the occupants were gathered. The was no role call to check if we all there. After about half an hour, we were told that it must be a...

"Good shower and water pressure. Comfortable warm room. Good breakfast"

"Only stayed for 1 night . Room was clean and staff very friendly . Booked an evening meal too and the food was very good . Only one thing to mention was the mattress could do with an upgrade. "

"Property was in a nice location next to small river. Room was dated…patio door fell off hinges when opened, headboards were in rough shape, toilet wouldn’t flush and had to fix myself. For some reason ours was the only room without card entry which was a bit of a pain! Also beds really firm. The front desk staff were helpful as much as possible. Restaurant was quite good. Overall was ok for what we payed. "

"Mega friendly staff, room spacious and clean. The only negative is the mattress was very soft and you rolled into the middle of the bed"

"Our room was mostly clean. We had to move the sofa bed and there was a lot of mess under there. Air conditioning worked well. Staff were helpful and friendly. Plenty of staff available to help with queries. Breakfast is very good, plenty of choice. The hotel is ideally situated between Warwick and Stratford. The beds weren’t very comfortable though. The only other little thing was its right next door to a McDonald’s and our room was by the entrance to the drive through, which meant on one...

"Parking and check in were easy. We had to request a hair dryer and when that finally arrived we had noticed there was no tv remote control. So had to ask for that as well. The curtains were broken and hanging off the track in several places. The pipes made a squealing noise when the shower was turned on. Also the duvet was stained with red/brown spots (I believe it was laundered), I would expect housekeeping to notice this and discard the bedding with stains. The staff were very friendly and...