Khách sạn Waterloo

"Grea"

"I can't say enough about my stay here. From the moment I arrived I was greeted by a front staff employee with an amazing personality and smile. She was very helpful explained where everything was and gave maps and handouts for all the fun things to do in the area. Housekeeping staff, kitchen staff and pool staff were very friendly as well, passing by them in the hall, in the breakfast and pool area they also greeted us with a smile and hello. Breakfast was fantastic as well. I highly...

"Had to change rooms first one they put us in was,disgusting 2nd room wasn't the the best . Would not stay there for free"

"Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off."

"There was a virtual check in machine that was a terrible experience. I couldn’t hear what the screen was saying, the volume was too low and the person (?) on the screen could not make the volume louder. The lobby door was locked so I couldn’t access an actual live person. When a human came to assist the experience improved exponentially! The person was kind, friendly and helpful."

"The property is a in a centric area , walking distance from the town. No coffee maker , I question it and the person at the desk said she would looking to it never did and the box mattress had stains on it. The front desk is very friendly"

"Pool was down, one of the elevators was down. lobby men's urinal out of order. Housekeeping not clean or replacing our towels. Overall worst managed hotel I have ever stayed in."

"Clean and spacious!"

"Wonderful staff. Everything was as promised. Will definitely be back."

"A very cute place. Our 4 or 5th time to stay with you. Very unique place!"

"Breakfast wasn't great. They never did housekeeping on our room even when we asked them to do it. Hot tub didn't have towels available, they were expecting us to use our bathroom towels :( Overall the stay wasn't too bad but it could've been better."

"-"

"Facility appears outdated. There are only three equipment in a tiny exercise room with two not working, plus a TV without TV remote. Only thing the front desk could say was " I will let the manager know"."

"Absolutely disgusting. They gave my room away to someone at 2:30am they were trying to get into my room. The door opened and I yelled. Manager lied and said they went to the wrong room but the people had a key that opened the door and they said that was the right room number they were given. Worst hotel ive ever stayed at. I never even got an apology."

"Our usual stop on the way to Maine. Clean and affordable."

"great experience!"

"The room wasn’t Very clean but everything else was."

"Quiet and rooms very clean"

"This hotel was very clean and spacious rooms. I love that it is located walking distance to restaurants and bars."

"Hello, As a travel agent bringing my clients and friends for an overnight stay for a wedding we were attending, it was altogether disappointing. Allow me to explain the many reasons why. We arrived on schedule and tried to check in at 3 pm, we were told there were NO rooms available. We were told we could change in the lobby bathroom. When we finally were able to check-in around 3:25, we brought all of our stuff to one room because only 1 room was available at that time. All 4 of us were...