Khách sạn West End

"Lovely well maintained modern rooms with sparkling bathroom and plenty of hot water for great shower. Nice to see eco facilities. Breakfast and dinner were superb and akin to gastro pub quality and generously portioned. We wouldn’t hesitate to return next time we visit family in the area. Staff were friendly and accommodating at all times."

"At check out we had small issue about the parking and Sema was wonderful to, helped us to the car, gave us tips on getting around and was a delight! Everyone was nice and friendly but she was exceptional. Only negative I had was no orange juice at breakfast. Was empty and it was not refilled. Minor complaint."

"Room cleanliness and fixtures were exceptional and the bed was superb Food in the evening was excellent Breakfast in the morning was excellent We will go back"

"Very comfortable clean room."

"Loved the bone china teacups in the rooms and at breakfast. The hotel also had parking which is rare in a city location"

"Rooms clean. Breakfast good although restaurant a bit chilly. And quiet. Staff very friendly. Comfortable stay."

"Great location and hotel just a little different to make it special No complaints"

"Great place to stay really kind staff"

"Friendly staff and clean room with AC"

"Good for the price"

"It was ok for an overnight stay, reception staff very pleasant, helpful and friendly, the property could do with a bit of a facelift and modernising, but overall it was good."

"We were so impressed by this hotel. We only paid around £60 and had a lovely clean, modern room with tea and coffee making facilities. The only negative I can think of is that the carpet is a bit threadbare in the corridors but that made no difference to our experience. We were lucky to have a view over the lovely marina. The staff were ultra friendly and helpful. Free parking very close by and bars and restaurants also very close. I would highly recommend this hotel and I am just about to book...

"Staff Clean Room Breakfast"

"The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming."

"Good value hotel about a 20-30 minute stroll from the city centre. Room was clean with all expected facilities. Parking to the rear of the hotel for no extra charge."

"The housecleaning staff forgot to clean my room for three days. I was offered a complimentary coffee for this oversite. The laundry service has a 25 pound minimum charge. The desk receptionist didn't know that. The hotel needs better management."

"I'd always wanted to stay as I'd passed the hotel many times. First, parking -you have to pay. Underground is £25, overground £13.50. Not good. Receptionist helpfully told me to move car from underground to save money. Went to get light lunch on cafe/bar in foyer. Lots of staff milling about but took some time to be served and then wrong sandwich arrived. Also would have expected a decent sized tea pot instead of one that help one and a bit cups. Room was OK, comfy bed, but had to get...

"We use this hotel as it is conveniently placed to visit friends in Keynsham for a yearly reunion. The hotel has friendly helpful staff and the breakfast is always of a good standard. The parking is good, the room very clean. Just one observation was the blind in the bathroom in our room 10 could be better but not a big issue."