Khách sạn West Henrietta

"I went for my husband birthday we looking for outdoor pool hotel . I call them before do the reservation to ask if the pool is on service that they said yes and when I get there they have the pool close . I make a reservation only because they have outdoor pool and I can’t enyou it ."

"Horrible staff. Just the rudest people and poorly groomed. Shouldn’t be dealing with guests."

"Clean room friendly staff"

"So great and comfy. Definitely coming back 💯"

"Nice but you get a bed no coffee or breakfast. Old decor."

"This was a place we had picked on short notice! It met and exceeded our expectations!! The room was beautiful and super clean. Breakfast in the morning was excellent!!! Milena was very accommodating for our breakfast and was delicious!!!! Would not only stay here again but would highly recommend to others!!!"

"Always a good time when staying here! The tvs are huge, bed was surprisingly comfortable, the shower pressure was awesome and the staff was super friendly and helpful! They are so convenient where their located and even though it looks old and rough on the outside, don't judge a book by its cover!"

"We were excited to visit the Avon Inn and it exceeded our expectations. It is a delightful hotel and we really enjoyed our stay. Our room was big, with a comfortable bed and in room gas fireplace. The co-owner Jen was lovely to speak to and the history of the hotel is fascinating. Special shoutout to the awesome pool table in the lobby - it is an awesome statement piece and a great use of the space to socialize being right next to the restaurant. We did not get to try the restaurant but the menu...

"This may be an outlier experience. The room and facilities were good as is obviously the super convenient location next to ROC. However check in was quite slow as the desk had one person on her first day working solo many things went wrong. She was super nice, just having a very difficult time. The worst was when trying to shower at 5:30am prior to an early flight there was zero hot water. Not even luke warm. On checkout I informed the staff guy so others would not be so inconvenienced. He...

"Very charming place. Nice owners. Good breakfast. Will visit again."

"Very pet friendly! Stayed on the way to our final destination and the way back home! Was a great pick. Very quiet!"

"Very clean"

"Good location. Quiet and decent breakfast."

"Nice stay. Clean property and room. Friendly staff."

"The setting is gorgeous"

"Dawn at the front desk was so kind and helped us out. All staff very friendly and polite. "

"It was like being at home! Everything was excellent!!!"

"The property had its sign painted black so you couldn't tell the name of the hotel. Could not see anything identifying it as a Motel 6. The street number was on the building, but no name. There was a handwritten cardboard sign taped to the outer wall that said "Pick up you animals Poop" in marker. The hotel clerk was sitting on a bench oustside and greeted us with a shout that the hotel was booked up. I said I had a reservation. She yelled back they were booked and I needed to contact who I...

"Clean, comfortable bed, quiet"

"Breakfast was at an attached restaurant. The Breakfast was not included. The "shower pan" was very shallow so it was very difficult to avoid leaking water on the floor."