Khách sạn West Henrietta

"Parking was convenient and plentiful. Staff were kind and helpful, but signage is poor for elevators from the lobby."

"Good "

"Clean room that was not stuffy or smelly. Pretty large too. Everything in good condition. Decent breakfast."

"I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. "

"Our rooms were very, very clean, but a bit small. Breakfast was lacking, but ok."

"Everything was great, the room was clean, easy check in/out, and the parking was simple. The staff were very friendly. Breakfast didn’t have any healthy options like yogurt or oatmeal or fruit; just eggs and sausages, which I can’t eat. I could eat only a white bread toast. The coffee was good."

"The lobby is nice, very inviting."

"This is a simple, safe, convenient motel that's well -run and good value. It's not fancy, but it's nice and clean, the room has everything you need, including coffee maker, refrigerator and microwave,a good mattress and plenty of hot water, and the owners are really friendly and helpful. There are lots of places nearby to eat and shop and it's close to a lot of things. For the price, it's a great place to stay. My daughter and I were comfortable staying here as single women, and appreciated a...

"Quiet comfortable room"

"The reason I rated my stay so low was that on two of the five nights, there were very noisy people in neighboring rooms. On one night, a couple was having a fight that included screaming, yelling, and crying. It also sounded like there was physical roughness. It lasted about 20 minutes and made it difficult to sleep for a lot longer than that. The next night there was a loud group of people an about 3am that sounded drunk. Lots of swearing and laughing and some singing. This lasted about 30...

"Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient."

"Clean room and friendly staff."

"Perfect place to stay "

"Great place to stay if you have a child attending Geneseo and can’t get a room in Geneseo. Only 15 min away in the cute town of Avon."

"All good"

"Good hotel, clean, spacious rooms, convenient located. Breakfast was a bit basic but fine. Would definitely stay again."

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"No kitchen "