Khách sạn gần Trung tâm Thương mại Westfield Great Northern Mall tại Cleveland

"The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed."

"Me and my wife are coming up from Columbus we were trying to make it to reservation that we had at 4:00 PM and what happened around 12 in the afternoon we got she got in an accident that we did she was driving and she was put in the hospital she wasn't feeling well so they wanted to observe her over overnight I called in advance and I they said you didn't call in time You're going to get charged because this is what the way it goes I said well I'm sorry there's no way I'm gonna make it because...

"The rooms were nice beds were comfortable microwave stove big refrigerator. Everything you’d want so you’re staying more than a day."

"Room smelled horribly the carpet worn and dirty I vacuumed. No usable WiFi. Purported breakfast was coffee and a few fruit bars. Furniture was broken down. This place did have several good restaurants nearby"

"The carpet was ragged, the curtain had torn holes in them. There was hair in the bath tub."

"Outside looks nice. Bed was comfortable. Inside very drab. It smelled stale like previous food that had been cooked. Toilet was not attached to the floor. Breakfast was very minimal and coffee was not great. It was inexpensive compared to others in the area which and we needed it for just one night. Will not stay again."

"This is the worst Hotel I’ve been. The rooms were dirty, the shower curtain yellow and brown, the tiles grout black, the floors dirty. I had to got to the desk 4 times to get my keys replaced because it would last an hour. Bed sheets stained yellow… they need to do a better job at cleaning. Also, the front door was kind of loose so at night you can hear it moving like someone was trying to come in. Just a really bad experience!!"

"Broken elevators, shower janky, pool was down, and breakfast looked like trash. And the downstairs area smelled old and carpet was very well stained."

"Not good"

"The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!"

"I will never go to this hotel again. For a king sized bed, we were given two flimsy pillows with stained sheets. A used toilet paper roll in the bathroom A rusty iron that almost stained my clothing The breakfast was NOT breakfast. You had cereal but no milk. Not a good variety of options. Standard waffle maker but no actual breakfast sides other than a hard boiled egg. The halls were littered with trash. Should have just went to the motel 6 across the street."

"N"

"Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!"

"Hotel was so filthy. Room was also not properly cleaned, floor was dirty and needed good broom and mop. No soap and shampoo in bath. My wife is very unhappy with this hotel."

"Room was so clean and staff was very friendly"

"Room so clean and very friendly staff."

"Good"