Search Hotels Near Westlake Culture Plaza, Hangzhou

"Very friendly staff, hotel is very clean "

"Staff, facilities and food was excellent!"

"Great place in a great area "

"Very convenient location, excellent staff "

"Very nice staff"

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"Location is great. Staff are polite and nice."

"Great place! "

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Location excellent, well trained staff"

"Good location, clean rooms "

"Facilities are out of date and cleaness in public area could be improved to 5 star level."

"Good"

"They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it. "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"friendly services "

"A Nice place to stay, a spacious room and comfortable beds, will come back again. Only thing is the place is a hind place in alley, might be hard to find. "

"check un lent (il est 23 h et on nous a dit que notre visa était expiré, alors que c’est faux...anglais nul donc difficile d’expliquer que non le visa n’est pas expiré...). Bref, le seul point positif est le petit dej. Sinon les chambres sentent beaucoup la cigarette aussi. "

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...