Khách sạn Wylam

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"Good value for money"

"Our room had everything we needed. The bed was very comfortable & shower hot & powerfull. We ate on two nights - the food was very good & service quick. The only thing we didn't like was the peas which we both left. Breakfast was also very good with plenty of choice. We had eggs florentine & the full cooked breakfast. The breakfast manager was very friendly & very good at his job. We wouldn't hesitate to book again & will hopefully return someday soon. Extremely handy having the bus stop right...

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Great hotel, staff on reception very friendly and helpful"

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"location. Personal very friendly."

"Awful"

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"Great pub with comfortable clean rooms. Friendly staff, and excellent food."

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Just fantastic! Do note that though it is a true castle, not all the rooms are in the castle, so do check if you are staying in the castle or what is the rooms called Castle View. I believe they were a long time ago the servant quarters, BUT don't let this dissuade from staying here. IT IS A CASTLE! The staff was extremely polite and funny. There are peacocks you can hand feed snacks, but check with the staff what the peacocks will eat. The restaurant is fantastic, but be aware the menu is...

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"Rooms were spotless Spot on"

"The night staff was very helpful and helped with our baggage and we enjoyed the breakfast it was excellent but day staff did not help with baggage"

"Probably the most uncomfortable beds. Old, worn out spongy mattresses you can even feel the springs on your body. Not a level of comfort you expect from hotel like this"