Search Hotels Near Xcacel-Xcacelito Sanctuary, Tulum

"very clean rooms, staff "

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"

"Fantastic room, friendly staff. Perfect location with great restaurant right next door."

"We loved our stay at the Grand Oasis! I find it hard to believe some of the negative reviews I've read about this place. Our room was brand new and spotless. It was extremely spacious and the decor and lighting were very well chosen. The shower was amazing. The food at the resort is a real strong selling point - we loved the mexican a la carte, and maki taco was also great. Buffets can often be a weak point, but we found this one to be really high quality! Service was amazing across the board, with a special mention to the staff at the kids club who were really lovely, professional, and caring. Our daughter loved going. If I were pressed to find one negative thing to say, and this is very minor, some of the older photos show more stuff for kids in the pool, which seems to have been removed in recent years. (Slides, structures, etc.) Overall, for us, this place gets full marks - we would love to return and stay here again. "

"Clean rooms, clean property, great staff, food and entertainment. No issues with loungers, plenty of space for everyone."

"Everything was great"

"We love this resort - just completed our 5th visit! However, it's very quiet - no night life for the younger generation. Coba is the place for families as it offers a nice water park for the kiddies and seems the busiest for families. We always stay in adult only sections. The food and staff are amazing, especially the ala carte restaurants."

"Had an unforgettable experience with my family. We look forward to returning soon and wished we could have extended our stay. On a wish list for the next time is to see the pool hours extended just a little longer in the evening. A big thank you and appreciation to all the staff. "

"Spotless resort. Amazing staff. "