Compare and book 3 Star hotels in Pettaugh, Stowmarket

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that my message hadn’t even been read. This lack of communication caused immediate issues. I had to book an additional room for the following night so my daughter could have her own space, but she was then unable to check in without me being present, which created unnecessary stress. We were also travelling with a disabled guest, and the parking was a long distance away, which was completely unsuitable. The service was poor throughout. The coffee machine was out of order in the morning, and when I asked about a refund for the rooms due to the issues, I was met with a receptionist who had a very rude and dismissive attitude. I was also surprised to learn that rooms are not cleaned during your stay, which is not clearly communicated and not what I would expect. Due to all of the above, we checked out early (less than 24 hours after arrival) and had to find alternative accommodation. Overall, this was a very disappointing stay and poor value for money. I am currently pursuing a refund"

"Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness."

"We were pleasantly surprised that after seeing a few so-so reviews, that was not our experience at all - we had a great stay! The house and gardens are beautiful and while you'd expect a little wear and tear of a property that age, it was very impressive and looked after. We had one of the lodges at the side of the garden and really liked the little terrace outside our door that looked over the garden. The room couldn't be faulted, a very comfortable bed, lots of space and the bathroom was well equiped and spacious. Everything was clean and well maintained and the rainhead shower was strong and refreshing. We didn't see many staff, but the ones we did see were polite and helpful. There was a lot of choice at breakfast and I had the full vegetarian option - excellent scrambld eggs in particular. Overnight, strings of lights lit the garden and it was lovely to sit on the chairs they provided on our little terrace. We've reason to visit the area regularly now and we will try to stay there again."

"Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food."

"Happy with the service and hospitality, looking forward to visiting again soon!"