"The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches.
We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...
"The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches.
We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...
"On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs.
Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor.
Best I can do was our stay was 2 star.🙂↕️"
"On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs.
Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor.
Best I can do was our stay was 2 star.🙂↕️"
"The hotel was perfect location for open air theatre 15 min stroll down the hill.
Lovely decor in the hotel very clean and fresh looks like it’s had a recent refurbishment.
Breakfast nearly perfect just a small recommendation to chef - just cook the sausages a little longer for that golden brown all over.
Our only issue was the room was way too small felt a little cramped everywhere and I’m a big chap , felt a bit like a broom cupboard at the top of the hotel.
Maybe next time we can be offered a...
"The hotel was perfect location for open air theatre 15 min stroll down the hill.
Lovely decor in the hotel very clean and fresh looks like it’s had a recent refurbishment.
Breakfast nearly perfect just a small recommendation to chef - just cook the sausages a little longer for that golden brown all over.
Our only issue was the room was way too small felt a little cramped everywhere and I’m a big chap , felt a bit like a broom cupboard at the top of the hotel.
Maybe next time we can be offered a...
"Lovely staff, great location and hotel amenities. Unfortunately we struggled to sleep much at all due to the single pane glass and extremely loud gulls. Appreciate it’s a very old building located by the seafront. The boot rooms are very small (which we expected) and quite tired."
"Lovely staff, great location and hotel amenities. Unfortunately we struggled to sleep much at all due to the single pane glass and extremely loud gulls. Appreciate it’s a very old building located by the seafront. The boot rooms are very small (which we expected) and quite tired."
"We only had a short stay there but the hotel and rooms are spotless, staff friendly and helpful, excellent food and well stocked bar. Ample parking. We thoroughly enjoyed our visit and would love to go back again. Thanks guys and gals 👍"
"We only had a short stay there but the hotel and rooms are spotless, staff friendly and helpful, excellent food and well stocked bar. Ample parking. We thoroughly enjoyed our visit and would love to go back again. Thanks guys and gals 👍"
"Lovely place to stay just a short drive from Pickering. Helpful friendly staff. Very quiet location. We enjoyed dining in the restaurant and a drink at the bar. Breakfast was good too. Comfortable nicely furnished room. Highly recommended."
"Lovely place to stay just a short drive from Pickering. Helpful friendly staff. Very quiet location. We enjoyed dining in the restaurant and a drink at the bar. Breakfast was good too. Comfortable nicely furnished room. Highly recommended."
"Parking was good, right outside our room. Staff were very friendly and nice. There was a good choice for breakfast of cooked and cereal. The room was clean, did notice a couple of spiders, one small one in the bath which was easily washed down the bath and one above the wardrobe storage, which didn't cause any problems. The light in the mirror one side had dimmed. Very
central to York 1/2 and hour and 1 hour from Bridlington. There is a manned bar, but on Wednesday night it wasn't open which...
"Parking was good, right outside our room. Staff were very friendly and nice. There was a good choice for breakfast of cooked and cereal. The room was clean, did notice a couple of spiders, one small one in the bath which was easily washed down the bath and one above the wardrobe storage, which didn't cause any problems. The light in the mirror one side had dimmed. Very
central to York 1/2 and hour and 1 hour from Bridlington. There is a manned bar, but on Wednesday night it wasn't open which...
"The staff were very helpful and made us welcome. The room was modern and looked as it had been recently renovated. Overall very pleased and will be returning."
"The staff were very helpful and made us welcome. The room was modern and looked as it had been recently renovated. Overall very pleased and will be returning."
"We had a very small room but it had a sea view and we were only using it for after a concert at the open air theatre. It’s brilliantly located for that. The staff were friendly and efficient. I’d stay in this hotel again."
"We had a very small room but it had a sea view and we were only using it for after a concert at the open air theatre. It’s brilliantly located for that. The staff were friendly and efficient. I’d stay in this hotel again."
"We loved our stay here. They are in the middle of renovations and we paid for a cheaper room that hadn't been renovated fully yet. We were a little worried it would be grotty or quite dated since the pictures on the website for those rooms weren't great, but the rooms were actually pretty nice.
The hotel is beautiful and the grounds are amazing with breathtaking views. The restaurant is great. The staff were really friendly and helpful.
Also it's lovely to see all the birds about the property...
"We loved our stay here. They are in the middle of renovations and we paid for a cheaper room that hadn't been renovated fully yet. We were a little worried it would be grotty or quite dated since the pictures on the website for those rooms weren't great, but the rooms were actually pretty nice.
The hotel is beautiful and the grounds are amazing with breathtaking views. The restaurant is great. The staff were really friendly and helpful.
Also it's lovely to see all the birds about the property...
"Gorgeous location. Big room with comfy bed and good bathroom. Cosy bar and we enjoyed a lovely meal. Nice walk into the tiny village for cafe and another pub. Good value. If you’re not a dog person it’s worth noting there were a lot of guests with dogs."
"Gorgeous location. Big room with comfy bed and good bathroom. Cosy bar and we enjoyed a lovely meal. Nice walk into the tiny village for cafe and another pub. Good value. If you’re not a dog person it’s worth noting there were a lot of guests with dogs."
"Good hotel in a stunning area. Hotel is very dated with anaglypta wallpaper and old fashioned shower about a metal bath. Staff are very friendly and helpful. Food very good especially the breakfast although evening menu is a little limited"
"Good hotel in a stunning area. Hotel is very dated with anaglypta wallpaper and old fashioned shower about a metal bath. Staff are very friendly and helpful. Food very good especially the breakfast although evening menu is a little limited"
"Very good value for money, everything you need is there including WiFi.
Some small areas needing attention but nothing serious.
Only downside was building works going on in an attached building, loud banging from 6am."
"Very good value for money, everything you need is there including WiFi.
Some small areas needing attention but nothing serious.
Only downside was building works going on in an attached building, loud banging from 6am."
"To tall for the shower I am only 6ft.room was on the small side.miss leading on meals as they was no where at the hotel for meals as the pictures on the advertisement showed .you have to go off site for breakfast.Does not mention this on the advertisement.as I’m disabled it was very difficult to open the door into the room as it was catching on the floor.there was no wardrobe to hang any clothes."
"To tall for the shower I am only 6ft.room was on the small side.miss leading on meals as they was no where at the hotel for meals as the pictures on the advertisement showed .you have to go off site for breakfast.Does not mention this on the advertisement.as I’m disabled it was very difficult to open the door into the room as it was catching on the floor.there was no wardrobe to hang any clothes."