Compare and book 4 Star hotels in Chute, Andover

"Yes"

"We booked a twin room as it was myself and my father and expected twin beds. Twin beds were not available, but the staff upgraded to a small apartment with a convertible sofa which was located in an annexe. Great thst they could do this, but it did cost an extra £120 on top of the £170 already paid. Expedia shoul have been explicit about what a twin room is. Because what they probided was a double room."

"Staff were good everything else not good. Was obviously a very nice hotel in past. Been used to house asylum seekers? Could be restored to former but will take time"

"The rooms were lovely and well-equipped, with everything you’d need for a comfortable stay, including good tea and coffee facilities. The spa area was fantastic — although the pool was on the smaller side, it didn’t take away from the experience at all. We both had back massages, which were absolutely worth it, and there’s a really relaxing space to unwind in afterwards. The gym is compact but has all the essential equipment. The staff were friendly and helpful, always happy to answer any questions. We also dined in the restaurant, where the food was delicious and the service was excellent. The bar area was great too — a really nice place to relax in the evening."

"An unfortunate experience of poor service in an otherwise pleasant, perfectly located hotel. 1. Reception do not pick up calls and it takes 4-attempts before they answer. 2.The room phone was broken. I advised Reception that I wanted to order Room service and tried calling with my mobile but no one picked up. I had to take my toddler out at 19:30 in search of supper. I specifically stayed in the hotel to have access to room service. 3. The room phone was never replaced / fixed. So check out experience was rather stressful trying to exit the room with a toddler and several bags, that really required a porter to help us with. 4. Charges were applied for breakfast buffet we never had. I had to insist that I purposely prepaid for room only. I have a toddler and had no intent to eat in the restaurant. We only required room service. 5. Parking directions for the overflow require talking to reception several times. This information could easily be published on the website or sent in the confirmation email, including pictures of the obscured entrance."

"Clean, ok breakfast, fairly dated but comfy. "

"Great place to stay see the river and beautiful views "

"A pleasant experience overall and the staff were lovely. Would recommend staying here if you’re ever in Swindon. Thanks!"

"Hotel is lovely with a great setting on the river, staff were very helpful and friendly, breakfast was first class, as was the Evening meal, did feel that the tables in the restaurant were a bit dated so a cloth to cover the table would have made it look so much nicer, I appreciate that the building is very old and had I known how noisy it was going to be I would have asked for an upstairs room, you could hear every step because the floorboards were very creaky and none of room doors had a soft close mechanism so there was constant door banging, it would also have been helpful if all guests could be reminded to be considerate by keeping the noise down when returning to there rooms late at night on the information sheet in the room. Having said all that it is a beautiful place in a great location and I will definitely be returning in a few months. Thank you "