Palaces in Alberta

"Good service "

"We were in a pet friendly room and it was tidy and clean although the furniture was a bit worn in places and our dog found a few dog treats under the bed. The staff were very helpful and the restaurant on site is convenient. "

"Amazing staff, fantastic facilities."

"Ability to dine was vert limited. "

"Overall a good stay, nice hotel, friendly staff, convenient location & free parking. Downside, doors on rooms (to hallway) do not have the typical smoke seal or threshold, meaning the hallway noise, and noise from other rooms nearby are not softened at all! We were woken up twice by staff standing in the hallway talking loudly on their walkie talkies. Not awesome!"

"It was great experience everything was great!"

"Room was clean and staff were all great. Pool access is in one hour timeslots and you have to get on the list at the front desk, so not ideal but understandable. Our room was ok, but there were pipes or something banging the entire time we were there. Loud banging all night. None of us got any sleep. "

"Breakfast, room and the pool was so nice. Our kids enjoyed our stay. "

"Very beautiful location.. Downtown Banff was accessible and now falls is like 5 to 10 mins by car from the hotel."