Search Hotels Near Amsterdam Public Transport Museum, Amsterdam

"We arrived early in the morning and were able to store our luggage before check in. We did have to pay city tax that wasn't included in the Expedia pre-paid price (just a heads up) but no deposit/ card hold like most American hotels. The hotel & room were exactly as pictured and met our needs. The breakfast was very good. The building is older and seems to be a few buildings joined together, so is not ADA friendly. There was a very small elevator to access our part of the building & once on our floor, to access our room, there were 2 steps up due to a level change. This wasn't a problem for us, just a consideration for other travelers. I had to take a star off for the stay and the cleanliness due to an issue with cigarette smoke coming into our room on multiple days. Unclear if it was coming from staff or other visitors. Unclear if the entire building is meant to be non-smoking, or if just our room was. When we called the front desk the first time we noticed it (and the worst time it happened), they suggested it was coming from the street but we were on the 4th floor & was most noticeable from the bathroom or innermost part of the building. Luckily it seemed to only happen in spurts during the middle of the day & it was warm enough that we could open the window to let the room air out. There were times the room felt stuffy and the temperature controls were completely unresponsive, so our only option was to open the window."

"Terrible"

"The hotel staff were all very friendly and accommodating! The location was amazing, we were close to the main sightseeing areas (key if you’re a first time visitor). The hotel itself was very cute and chic, the rooms were comfy and had everything we needed. "

"Dear I am writing to formally raise a serious concern about my recent stay in your hotel. My experience has been extremely disappointing and far below the standard one would expect—especially considering the amount paid for the room. During my stay, I discovered a mouse inside the room. This was not only alarming but completely unacceptable from a hygiene and safety standpoint. A hotel room should be a clean, secure environment, and encountering a rodent raises significant concerns about overall cleanliness and maintenance. I was also traveling with my child, which makes this situation even more concerning. I have no way of knowing what the rodent may have touched or contaminated within the room, and this created additional stress and worry about our health and safety. This situation caused considerable discomfort and distress, and it has significantly impacted my stay. Given the severity of the issue, I do not believe the room met even basic accommodation standards. Considering the circumstances and the high price paid, I am requesting a full refund for my stay. I trust you will treat this matter with the seriousness it deserves and respond promptly with a resolution. Please let me know how you intend to address this issue. Sincerely, [Your Full Name] [Booking Reference / Room Number] [Contact Information]"

"I was shocked to be charged 10 euros per day for internet in the room. There was no mention of this on Expedia. I was not told of this charge until check-out, so there was no option. One concierge was nice and helpful, another we dealt with was not. Her response to our question on how to get to a train station was just take a taxi. Not helpful."

"The hotel is run down. It felt like a highway motel. Very disappointed "

"Minuscule basement room"

"front desk staff was super friendly and helpful. we stayed in a quad room. was comfortable and enough space. elevator worked, and location was perfect. love the free coffee machine in the lobby. thanks!"

"Great hotel and staff in nice location. Would stay here again 😀"