Khách sạn Arden

"Staff at the front desk was friendly. Room : The bed wasn't very comfortable, old and lumpy pillows. Pool : Closes at 6pm during the week then on Friday we tried to access the pool on level 8, there weren't any pool hours displayed. Found out later it didn't open until 10. Pool hours should be displayed. Dissapointing walking all through the hotel to find out its closed. Restaurant: We tried the VLounge for a late night bite. Sat at a table no one came, so we stood by the bar to get some...

"Very nice and clean staff was very helpful"

"To quote my husband, "this was the worst hotel experience I've ever had". They were undergoing renovations which always makes things hard and chaotic, and staff did try to be helpful and patient. The elevators broke down during our check in and, after waiting for 20 minutes for someone to help (many staff walked by and saw the crowd of people waiting at the elevator, and who knows if any of them reported it to someone), one of the patrons waiting in line finally went and got help. At this point,...

"Truly luxurious. Food options are exceptional, even by Las Vegas standards."

"Room was clean and big"

"really nice hotel, we will be back for sure!"

"Everything was perfect best hotel in Vegas."

"The room and facilities were fine, but shortly after checkout we were accused of smoking in the room and faced a potential $1,000 smoking charge. We disputed the claim because no one smoked in the room, and the charge was eventually removed. The situation was stressful and unnecessary."

"Im not happy!"

"More affordable meals for families"

"On of the most disappointing about this hotel is the closet are located in the bathroom so if you use the closet, you will have damp and smelly clothes. Totally disgusting. Otherwise clean and specious rooms. Just because of the closet in the bathroom, I won’t stay again."

"I “upgraded” to district 3, which I didn’t know what that meant. The elevators are in the back right by the parking. And closest exit towards the sphere so if you’re headed that way it was good but pretty far from the casino floor. I was supposed to pay $10 more for a pool view, which I got neither so in didn’t complain. I had a glitch at the kiosk and got handed over to a human. No issues, quick check in. Gift shop prices are crazy so bring your own energy drinks or snacks."

"Excelente ubicación buen servicio, salvo el tema de la limpieza de la habitación ya que en todos los día que estuve ahí nunca fueron a hacer la limpieza"

"Never going back they over charge for EVERYTHING!!!!!! Hell’s Kitchen was terrible as well, the beef Wellington was raw, I know what it’s supposed to be served as but it was hard to chew and swimming in the sauce"

"Our room had a hole in the wall and chipped paint on the entry and bathroom doors."

"Thank you for a wonderful stay"

"Overall my family found no problems with the hotel. The staff was friendly and super accommodating to us. No complaints on our end"

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"Great location and service, very easy access to ride the Uber."

"The room was immaculate and the staff very attentive. The breakfast buffet was outstanding!!"