Khách sạn Bagshot

"Overall stay ok, but room are dated, and smell weird."

"We stayed at Thatcher’s Hotel (part of Surya Hotels) for three nights during half term. Overall, it’s an average hotel but offers good value for money. The rooms have been renovated and are modern and comfortable, and the beds were very comfortable which we appreciated. However, there were a few downsides. The room was extremely hot during the night, which made it difficult to sleep comfortably. Breakfast was average — nothing special — and dinner in the evening was also average but quite...

"This time of the year having the large windows open to let in the fresh air was delightful "

"Excellent staff. Very clear and spacious room. No broadcast facility on the tv which was disappointing "

"Great location and lovely accommodation. "

"The "

"We spent two nights at the hotel and were very pleased from the moment we arrived. The décor was lovely, the room was spotlessly clean, and the bed was big and extremely comfortable. The staff were very friendly and eager to help. We used the spa facilities on the day of arrival, and it was wonderfully quiet — we were able to enjoy the sauna, steam room,pool and the gym without any waiting. The whole hotel felt calm and serene throughout our stay. The food was very good, and overall it was a...

"This place is ALMOST perfect. Firm bed and very clean, but the room lighting is severe and bathroom door is a double french door that doesn’t even meet completely in the middle. No one wants that! Also, I realize rugby is the theme here but not sure it needs to be on the walls of the room. I stayed here for convenience of location to a friend."

"The room temperature was perfect as were the staff."

"Looking shabby, needing an update!"

"Very good location, right across from Hampton court and next to bushy park. Right on the water. Very spacious room for me and my partner and our two dogs and incredibly nice staff. Good restaurant too!!"

"Staff were lovely - reception, bar and restaurant The food was pretty good - fish beautiful, steak cooked well, sauces full of flavour - just chocolate fondant sadly overdone. I love the chilled & sparkling water tap! However, rooms are looking very tired, old and in need of a refurb. Better pillows, USB ports and adding some soundproofing would be good too On the whole great service, food & drinks but poor rooms and sleep quality "

"Lovely hotel with easy, safe parking. The staff was wonderful and very helpful."

"Washroom"

"We enjoyed lunch in the Garden Room to celebrate a special birthday . Food very good, Chris our waiter was excellent. Overnight stay, room very clean - only problem that is too hot despite turning off heating and opening a window "

"Staff were very helpful however the hotel needs a little maintenance. The first room I was given was so oppressively hot and the thermostat on the radiator was broken. I asked for another room, second room did not have a thumb turn on the door to lock it. Not safe for a solo woman guest. Third room had a working thermostat and thumb turn! Happy guest, however most of the electrical items in the room had an out of date PAT test. Sadly the restaurant was shut in the evening but the breakfast was...

"Due to an 'oversight' a man entered my room without knocking making me feel very unsafe."

"Yes"