Independent, Banya, Karlovo

"Spa is on the small side, but so is the hotel. It is well kept, saunas are hot. No staff"

"Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique."

" The hotel in general and our room in particular was clean, refreshed and welcoming. The pool T was perfect, kids loved the water slide. There was an issue with the payment, but the staff worked out the problem and it was solved in the end. Overall an amazing 3 days there. "

"Nice hotel with good spa, and great facilities. Would it recommend it."

" The house is wonderful, very clean, in a quiet place. The host is nice and hospitable. I highly recommend it for mountain lovers."