Khách sạn Barnt Green

"Breakfast was amazing and well enjoyed with a variety to choose from. Restaurant staff were great, exceptional customer service from Vikki and the manager Ellie. Reception desk staff were very helpful amd accommodating. Family room.was okay, good size, hiwver the bathroom was old and bath didnt look very clean, toliet was hard to flush, but overall a great stay and would recommend."

"Great hotel/pub Attentive staff and very welcoming Brilliant atmosphere and an open fire! What more do you need My favourite stay"

"Basic but clean and tidy and welcoming "

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. "

"The whole experience was very good staff are all very pleasant and restaurant food is great"

"My daughter and I stayed for two nights, while visiting my son. The hotel from the staff to amenities to location were spot on. The positives:The staff, from reception to housekeeping, were lovely, friendly but not pushy. The amenities: pool was gorgeous, not too warm but not cold either, I’d recommend going early so you can fantasise that’s it’s your own. The rooms were spotless clean, towels big enough to cover a curvy person and so fluffy. Bonus for the biscuits. Breakfast was buffet style,...

"The outside of the building and lobby look nice. The room was decent enough but the bathroom let the room down though. Having to turn and sit at an angle cause the towel rack is in front of toilet wasn’t great plus the fan leg was broken causing the fan to keep falling over so gave up using it. Also they do not have an airport shuttle and if you order a taxi you need to meet it away from the property or you’ll get a £5 fee. But my biggest issue is with the person responding to online messages...

"From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. ...

"Location"

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was...

"Clean relaxing friendly staff peaceful "

"Wow what a place, clean modern and quiet rooms and the breakfast was fantastic. Convenient for a stop along the M5 if required."

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Hotel was ideal for a short visit to the NEC. Room was spacious, quiet, comfortable and clean. Breakfast good quality and choice. Will definitely stay here again."

"Staff were great, particularly Jake who was amazingly helpful behind the bar and also in the dining room. Lea Marston should be thankful, along with all the other great staff, that Jake is on your staff. "

"The WiFi is good and if you are staying for few days you can even enjoy watching TV and movies. The subway and other local shops are nearby; close to Bullring and Grand central so is convenient."

"Just expensive and the food quality was subpar. I think my steak was frozen before they cooked it. Dry and tough really."

"All good… 100% "