Khách sạn Basingstoke

"Due to hot weather I asked if we could move to a lower floor room for our 2nd night ( they had provide 1 fan that was already in the room and 2nd one which I asked for but room was like an oven ..) The staff were fantastic and found a room within a few minutes on a lower floor and cooler .. Thank you to the staff"

"I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool &...

"Great hotel."

"Great place well enjoyed!"

"We always try and stay at the hotel because our family live close by."

"The place overall was excellent tidy and the staff was excellent on email and getting back to you with assistance. I will recommend them to others."

"This is a very old characterful property, with low beams etc. Venue was chosen for a small family reunion and everyone in our party thoroughly enjoyed themselves. The staff were all very polite, helpful and patient which adds to the enjoyment. The food was really excellent and thanks to the chef none of our group had any complaints, Definitely recommend."

"This is a very old Inn with oak beams and uneven floors. The facilities were good however the room was unbearably hot. Even though we had 2 fans on we were just covered in sweat as soon as we came out of the shower. It was impossible to sleep."

"An awful hotel, that in my opinion was hazourdous to health. Room smelt of damp, tiles falling off bathroom wall, mould on window cills, dirt on skirting board, bathroom light, tv both not working, veneer peeling off furniture. "

"Just an overnight stay when travelling. Everything was very good including the evening meal. Would stay there again"

"A comfortable stay"

"Friendly and helpful staff"

"Room and cleanliness very good"

"Man on the desk was new, said “ not in the group chat with housekeeping so doesn’t know if rooms are ready” so he had to go and check each guests room to see if it was Our room was ready but no kids bed was out or set up. We had one towel for three of us and one cup for three of us. The room had an empty Belvita biscuit wrapper under the bedside table. There was also a tea bag tag under the other bedside table and a contact lense wrapper under the desk table. The bathroom door was really...

"Very convenient location. It's a walking distance to the train station,mall,restaurant, and stores. Our room was clean. Staff are nice. Breakfast was okay. Happy with our 1 night stay!"

"same as always, clean, quiet and wonderful AC!"