"Beautiful Property, Great Pool, Clean Rooms and Comfy bed.
Staff at reception are hit & miss. Not super friendly Concierge and Parking attendants wonderful.
Pool area clean and well stocked with towels. Location fantastic and Gym equipment in excellent shape.
We were upgraded at check in (with a charge that we were unaware of until check-out) The check in agent wasn't very clear and soft spoken. The room was beautiful but dark and no ocean view at all - however there was construction or something happening above us. We walked by the room above to see if maybe it was a laundry area or something, but it was a room and there were workers in it- when we asked about moving at reception he argued and said- no - there is no one in that room - and offered to move us to it! We suggested that they might want to check on that - someone was in the room. He didn't care. We chose to go back to the room we had originally booked - partial ocean view and were very happy there- At check-out we had to request a refund of the charge of the upgrade. The agent at checkout was delightful. "