Find hotels in Bradwell from 1.679.206 ₫

"am writing to formally complain about our stay last night at Radisson Blu Stansted Airport, which was completely unacceptable from start to finish. From the moment we arrived, the experience was extremely poor. We waited approximately 40 minutes just to check in. Despite booking a triple room, we were informed that none were available and were instead given connecting rooms. The situation then became shocking and highly inappropriate: when we entered one of the rooms accompanied by your receptionist, it was already occupied. We found another guest inside in his underwear. This was deeply embarrassing and completely unacceptable, particularly as we had our 13-year-old daughter with us. This represents a serious breach of privacy and safety. Following this incident, we were offered two drink vouchers as compensation, which we refused as we do not consume alcohol. This gesture was entirely inadequate given the severity of the situation. We were then placed in a room with only one double bed and were promised that an additional bed would be delivered promptly. After waiting over an hour with no update, I returned to reception, only to find a different shift of staff who were completely unaware of our situation. This lack of communication and organisation is unacceptable. We then had to wait an additional 30 minutes, meaning it was around midnight before the extra bed finally arrived, despite having checked in at 10:15 pm. Throughout this entire experience, the only response,sorry"

"The bathroom floor was dirty behind the door. The desk clerks were very nice. Overall a good place to stay near the airport."

"Very clean and convenient to airport. Great shuttle "

"Parking was fine, room was clean breakfast was very good with plenty of variety. "

"Great room but a little expensive but I guess they have the monopoly being so Close by Breakfast was good also plenty choice "

"Relaxing "

"Free parking made this the ideal place to stay the night before an early morning flight from Stansted. Everything you would expect from a Holiday Inn. "

"The staff was very nice, however the rooms are worn/dated and the listing stated they had an airport shuttle when they do not. I could have gotten there by public bus but I never received any information, despite asking. "

"Excellent welcome, and the staff were really friendly and helpful. Breakfast was great, the toaster is amazing! I thoroughly enjoyed my stay there. Super convenient, as I was on a course at the university that weekend."