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"Asked Expedia for an early check-in and was told it would be after three like it was supposed to be. It was very cold in Chicago and all we wanted to do is get in a room and begin the day. They promised they would call when our room is available and never ever did. So we walked around in cold Chicago waiting for the call that never ever came. Got the room at 6:30 pm and went to sleep a couple hours later. The heater didn’t work and it was freezing in the broom although they did bring blankets up and a tiny space eater the size of a shoebox. It was definitely not worth what we paid. (A Premium price) and feel a partial refund would be in order."

"The lack of service at breakfast"

"I recently stayed at Hotel Felix and overall had a decent experience. The location is great and very convenient, and the staff were friendly and welcoming throughout my stay. The room itself was clean and comfortable. The only issue I experienced was mold on the bathroom wall and ceiling. I contacted the front desk, and they responded promptly and were able to address and remove the mold, which I appreciated. Overall, it’s a good place to stay for the location and service, but I hope they continue to improve maintenance in the bathrooms."

"I really enjoyed my stay and the hospitality. Th hotel is close to everything and I walked everywhere."

"Everything was great! The breakfast was hands down the best I’ve had and such a cozy experience but it’s only available on weekdays. The only con was that you have to venture out quite a bit to find breakfast on the weekends and everywhere has an +1 hour wait. I will 100% be booking again but it would have to be during the week so I could have that breakfast again."

"Good for an airport hotel. Definitely dated."

"EXCELLENT LOCATION"

"Y"

"Had a great stay. No hassle, great location."