Search Hotels Near Cadbury World, Birmingham

"The hotel is well situation and has very helpful staff. Reception staff give all information and are efficient but there was a long wait to check in as i arrived when others were asking a lot of questions and only 2 people serving. I have a mobility aide so this made it more challenging. Room was comfortable and of a good size with a good TV. Shame the plug sockets are not next to the bed as i find this frustrating when charging my phone at night. Another issue was the bath/shower combo. I think it's a shame modern hotels still do this as i find it hard to step into the bath and have never known anyone to take a bath rather than a shower during a hotel stay, unless travelling with children. The reception staff were OK - they gave all information and went through the motions but the breakfast staff were exceptional. Couldn't do enough for me and constantly offered to help. The breakfast itself was massively overcooked and had been under a lamp too long meaning that it was cold when it arrived and burnt. I sent one back and the second one was better. Same thing happened the next day and my friend had similar issues with her breakfast. The toaster wasn't working so we asked for undercooked toast and it came out burnt, along with burnt bacon and overcooked eggs. Still to end on a good note, the restaurant staff were amazing and very helpful and the hotel was located well with good room sizes and comfortable beds."

"I didn’t try the breakfast. The parking felt safe but expensive!"

"It’s a very nice place, wonderfully decorated while still retaining the charm of the original property such a the windows. Although that has its downside, as with no double glazing and being next to a busy road, it wasn’t the quietest, but we managed ok. We had a king room so the bed was lovely and spacious, and was pretty comfortable. The bathroom was very modern, but could have done with more surfaces to put things. The shower was also big, but the water pressure could have been a bit better, and the shower glass was quite narrow so very easy to get the bathroom a bit wet. The room also had a small smart tv, which we appreciated. Breakfast was included and was nice. You can choose from 4 options. The portions are a little meagre though, for the price of the accommodation I would have appreciated more control over breakfast. They don’t do lunch or dinner at all, so you have no choice but to eat elsewhere or order takeaway. All the cafes and restaurants are I believe about a 15/20 minute walk away. We arrived somewhat late the first day and with no energy left to walk to a restaurant, so got a takeaway. The staff member on duty was very helpful by giving us cutlery. Overall, it’s a very acceptable place to stay, but I feel you’re paying more for the way the place looks rather than what you’re receiving."

"Only stayed one night, the beds are very tried and stain, the dressing table stool was not safe and the window did not lock. Bathroom was clean as was the bedding. Good location for visitors."

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"I am highly disappointed with the Hotel , I called to cancel my booking 3 days before my arrival because my daughter was unwell. She told me call the agent I booked from , this is the only time someone picked the hotel phone out of 3 days I have been calling. The agent called the hotel many occasions , no response, I called the hotel myself for 3days multiple times no response. This is very annoying."

"Room was spacious but basic & could do with a good dust. Kitchen was very basic and i would not have wanted to do more than make a cup of tea in it. "

"It was dirty, cheet bed and cover duvet not change and not cleaning. No towels. I am not recognised. We left after see bed not clean. "

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a quick freshener of travel clothes. However, please get rid of the noisy, inefficient dryers. My "okay" rating is because of the noise. I could hear people entering and exiting, I could hear the folks walking around on the floor above, and there was an incessant noise and rattle in the walls from the clothes dryers. Apart from the noise, there was no linen service. I think that is a mist for any stay over 3 days. Travelers shouldn't have to wash your linens. Also, please add pillow and mattress encasements. You don't want everyone's sweat and odors soaking into the pillows and matress especially as there is no linen service. The bathroom wasn't thoroughly cleaned on arrival. I found some used travel toiletries on the floor. I'm not sure who they are marketing to; it's not a hotel yet it lacks the comfort of an AirBnB. It is in a very college area so not a major attraction for mature travelers. Had majority of the kitchen basics. "