Search Hotels Near Cenote Santa Cruz, Playa del Carmen

"All inclusive is supposed to be a food experience, I think from the week I found a couple of good flavorful items. Everything the was terribly bland, no flavor and disappointing. We did not drink the cool aid and join their "club" and so we had to stay on the poor people side, which meant sub par food and a terrible hotel room. My family stayed in building 10 in a nice 2 bedroom suite, 1 King and 2 queen beds. The only problem is when the other rooms turned on their water it sounded like the police were about to break down our door, there was a terrible knocking that happened everytime one of the other rooms turned on their shower. When we told management, they made it sound like they had heard that compliant before and offered us another room that were "close" to each other but not connected or next door and only had a king bed in each room. So we stuck it out with the knocking and didn't sleep well. Now I hear that if you are able to book the Royal Level they don't let the poor people in that didn't join the club, and that is where all the good food is as well as the good reviews. Spend the extra money and stay at the real Xcaret with the good food and access to all the parks. $4,500 life lesson I wish I would have known a couple months ago."

"Excellent "

"Great"

"I agree with Miguel Quintana Pila, Xcret has the best Parks in the world! "

"Staff were great! Especially Juan in the kitchen, I asked him if they had just plain steamed broccoli one day because they had one out in the buffet with cheese and he said no. A few minutes later "

"Friendly staff and extremely accommodating. Great experience!"

"We love this resort , been here multiple stays and will continue to return even after the renovation Absolutely amazing place and staff "

"Very excellent stay"

"Need more bars"