"The staff was very nice and helpful; however, we drug, all of our luggage into the lobby to check in only to find out that checkin was not in the same building as the hotel room. So we had to load everything back up again and drive to the other building. At the other building, it was very convenient.Having a store and access to the kids pool.However, there was no hotel people in that building to help with things. So we ended up having to pay for coffee and stuff like that During our stay because we couldn't just go get it downstairs from somebody. I'm sure if we wanted to call someone every time we needed something, they would happily bring it to us. The hallway smelled extremely bad near the rubbish rooms, so we took a different route to the main area. Our room had several issues, but because we were already fully unpacked we decided to just stay in the room for the rest of our stay. They gave us a really nice credit for those issues though, so that was very nice of them. Pool was awesome. Parking was super easy as we were able to park almost right next to the elevator (super convenient). There was bird poop all over the chairs on our patio, so we had to clean them before we could use them. Not a huge deal, but annoying for sure. There is too much stuff in the room when using the fold out bed. Had to rearrange a lot and was very cluttered, but ultimately we figured it out. The bed made my wifes back hurt super bad but nothin a boat load of Tylenol and Icy hot can't handle"
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