Khách sạn gần Bảo tàng Lịch sử Charlotte tại Charlotte

"Property was great, room was comfortable and very spacious. The only thing that could be better would be the staff. When arriving the front desk agent was nowhere to be found. I waited for 10minutes. Also when leaving the front desk agent did not follow up about stay or even cared that I was checking out. Following some of the valet is lazy or lack of care. Hospitality and customer service goes a long way. I would hope to stay here again but wouldn't care to speak to any of the staff."

"The room was awesome. The place was really clean. I will definitely book again."

" Very clean. Good location. "

"The hotel is older but very clean. The staff were very nice and helpful. I felt safe due to a gated parking lot. The breakfast was a huge variety so each day you could have something different. The evening food was good."

"Nice hotel"

"Great room with Spectrum center literally within footsteps of property!"

"nothing"

"Check-in was quick. Staff was friendly. Loved the open parking lot next to the hotel. Parking is $25 for self parking. Valet is an option as well. Not sure of the price. Lobby looked inviting and beautiful. Didn't get a chance to dine at the City Lights. I know expedia offered a 15% off towards my food and drinks but the receptionist at the hotel didn't mention it when checking in so I'm not sure if they honored it. The elevators are little slow but once I got to the room. It looked clean. The...

"Clean location and the staff is extremely friendly."

"Stephen, Desk Agent was truly marvelous. The room exceeded expectations. Location was ideal. I would recommend AC Hotel. Missed a clock. LOL."

"If you don't get the parking pass you have to pay for valet parking at $55 a day, plus valet tips everytime you take your car out. There's a sign to validate your parking but they only validate if you get the parking package and prepay."

"The house smelled like mildew, especially the back bathroom. All of the furniture was hard and uncomfortable. And my family of 4 could not all sit on the couch together, leaving one person to have to sit in small, hard chairs. There were almost no amenities in the kitchen. It did not feel "homey". And after having to pay in full when I booked it, they waited until the day we left for vacation to tell us there was an additional payment due. I had to make the payment and then send an email in...

"Everything was fine"

"Outstanding!! Very detail oriented, superb cleanliness!!! Definitely worth every penny!!!"

"Very clean. Great location close to the freeway and within walkable distance to most Uptown and South End locations."

"Very clean, staff were very nice! I would recommend Hyatt Place to everyone! Great visit! No fees to park were great as well. Thank you to all the staff that made our stay exceptional!!"

"The room was great! We stayed there because my husband had just left the hospital, and we wanted a room where the bathroom and bedroom were on the same level. I feel like the accessibility was good overall, maybe a little more clarity as to whether the bathroom had a zero step shower or accessible bathtub, but it was what we needed. I would definitely stay there again."

"Good breakfast… friendly staff… convenient location"