Search Hotels Near Creepy Hollow Scream Park, Glen Allen

"The staff was very nice. When I went to get into the bed,it was not made. The top sheet was just thrown on and the bottom sheet was not tucked in . I wondered if they changed the sheets from the last people in the room. The breakfast was not great. No yogurt or fresh berries. No pastries"

"For a new hotel we had no hot water. Room was nice Breakfast was poor. The hostess seemed annoyed when asked about simple things like can we have some milk. Or can you get the pancake maker working. We usually have breads or muffins but not here. Although she seemed happy about getting food for herself to eat. When I or others asked the front desk person to help we thought she was talking to us but she was on her phone talking through her airpods She was on her phone all the time. Check in took long because all the staff were in the room on the left. Won’t stay here again. Thanks "

"Clean rooms"

"The pool was dingy and not clean- stuff floating in the water. Yuck!"

"None"

"This is a very nice hotel and convenient to a lot of stores and restaurants. However, I did not like the fact that the hotel is in the suburbs with a dedicated parking lot that no one else is using except guests of the hotel, but the hotel charged for parking. I usually only see that in cities where parking is a premium and other people are also competing for the parking spaces."

"short stay, clean room 10/10"

"We greatly enjoyed our stay. The evening employee was the nicest person I have ever encountered at a hotel. We enjoyed the pool, hot tub, and breakfast. Thanks so much for a great stay!"

"Overall, the experience wasn’t terrible, but it also was not close to amazing. Right as you walk into the lobby, the smell of the hotel’s pool smacks you quickly and it’s pretty potent - either the pool is over-chlorinated and/or the ventilation is poor. In my room, the coffee machine was missing parts (the basket) and couldn’t even be used. On Saturday morning I went downstairs to tell the woman working the desk, and she just looked at me and said “okay”. The coffee maker was never fixed, no part was brought, etc. I also let the gentleman working the front desk about this during my checkout. He was definitely the most hospitable staff member I encountered - he provided excellent customer service. Otherwise, the room also wasn’t seen or tended to by any staff on Saturday either to do anything for towels, sheets, etc. Would I stay here again? Probably not - there are multiple hotels in the area around the same price range."