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"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $"

"The staff especially Felix a waiter was excellent"

"Very good Complimentary Breakfast at Koki hotel"

"My stay was short but Noaz hotel is a place I wud choose over and over again...the customer care is a top notch..the interior of the rooms is so welcoming..I really enjoyed my short staycation "

"Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives. "

"The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn"

"I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the...

"Very smart and responsive staff"

"My was mess and I will never stay again the property, electricity was on off, dust, noisy and I sent you email the first day but no answer "

"Would definitely recommend this place. Great service and well set out."

"The property is excellent. Just be careful with their extra charges which they will put without informing you. Like on our last day dinner, they added 110K extra, without informing us. You will fell like cheated on these extra charges."

"Great place, very clean"

"Excellent Hotel. Good Wi-Fi, good hot water. Excellent air-conditioning. Great pool, good gym, good view of the Nile. And a sauna!"

"YES"